Commercial G&I Relationship Manager IV

Fifth Third Bank•Louisville, KY

About The Position

The Commercial G&I Relationship Manager IV is responsible for profitable business development and monitoring the quality of an extensive portfolio of companies with annual gross sales of at least $10 million, with greater emphasis on customers with revenues of at least $20 million. The role leads and coordinates with One Bank partners to create and implement relationship strategies for assigned clients and prospects. It requires extensive experience with high-revenue, complex relationships and a strong understanding of credit, commercial products, and financial statement analysis to offer solutions such as loans, treasury management, and capital markets services. The role is also expected to solicit client participation in public debt issuance and actively participate in community activities. The position is accountable for risk management and for following bank policies and procedures. It is expected to identify, assess, manage, monitor, and report risks while working within the Bank’s risk appetite and supporting positive customer and colleague experiences. The role works independently to develop new client relationships, build and deepen existing relationships, and achieve financial and qualitative business-plan goals. It collaborates with internal product partners, portfolio managers, and credit officers to create tailored client strategies, assess credit requests, and monitor portfolio quality. The position has no formal supervisory responsibilities but is expected to provide guidance to Commercial RM I and II. The position is based in Louisville, Kentucky. The working environment is a normal office environment with little exposure to dust, noise, or temperature extremes. Regional or local travel is required, and frequent travel may be possible depending on assignment. Extended viewing of a CRT screen is required.

Requirements

  • At least 6 years of Commercial Banking experience.
  • Formalized commercial credit training or equivalent credit experience.
  • Strong business acumen, including detailed analysis, financial statement review, and understanding of accounting principles.
  • Thorough knowledge of Commercial Banking, Treasury Management, and alternative lending and financing options.
  • Ability to assess client needs and profitability drivers and optimize financial solutions across corporate and personal life cycles.
  • Ability to communicate effectively to groups, adapt detail to the audience, and capture and hold audience attention.
  • Ability to build strong internal partnerships to provide holistic solutions for clients’ business and personal financial goals.
  • Ability to identify and understand business issues, problems, and opportunities and develop relevant options to achieve desired outcomes.
  • Strong verbal and written communication skills, especially face-to-face negotiation experience.
  • Ability to work in a team-based sales environment.
  • Proficiency in all Microsoft Office software.
  • Ability to travel regionally or locally.

Nice To Haves

  • Bachelor’s or Master’s degree in Business, such as Business Administration, Finance, or Accounting, or equivalent work experience.
  • At least 5 years of sales experience.
  • Underwriting experience.
  • Proven track record of partnering with investment bankers to provide strategic and capital markets advice.
  • Familiarity with prospecting and CRM sales tools.

Responsibilities

  • Independently identify and develop profitable new “lead left” client relationships using centers of influence, existing clients, and referral sources.
  • Develop and implement a business plan to achieve financial goals and qualitative measures.
  • Work with Fifth Third internal partners to deepen existing relationships and acquire new prospective relationships.
  • Attend community and industry forums, conferences, and meetings to expand networks and referral sources and maintain knowledge of trends, practices, services, and the competitive landscape.
  • Collaborate with Treasury Management, Capital Markets, Wealth Management, and other product partners to analyze and develop tailored relationship strategies for clients and prospects.
  • Manage customer relationships to maximize opportunities for the Bank while considering risk and customer needs.
  • Meet regularly with customers to strengthen trusted-advisor relationships and ensure business needs are met.
  • Use consultative sales skills, commercial playbook principles, and call reporting plans to enhance the client experience.
  • Use the Bank’s CRM system to track client activity, record call reports, and manage the pipeline.
  • Analyze financial information to determine which credit requests should be pursued.
  • Monitor customer financial performance, condition, and industry trends to assess whether credit exposure remains within acceptable risk and is priced accordingly.
  • Partner with Portfolio Managers and Credit Officers on credit requests and follow Portfolio Management guidelines.
  • Solicit client participation in public debt issuance.
  • Participate actively in community activities.
  • Provide guidance to Commercial RM I and II.

Benefits

  • Comprehensive benefits programs supporting employees’ and families’ physical, financial, emotional, and social well-being.
  • Differentiated compensation offerings.
  • Eligibility to participate in an incentive compensation plan, with payments based on company, line of business, and/or individual performance.
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