Commercial FSR - Castle Pines, CO

South State Bank•Castle Pines, CO

2d•$49,863 - $79,653•Onsite

About The Position

The position is responsible for managing commercial banking depository accounts to maximize profitability to the bank with acceptable risk through relationship management and business development. It is the responsibility of the Commercial FSR to take ownership of all tasks and challenges they encounter in the operation of their assigned position.

Requirements

High School diploma or equivalent general education certificate (GED)
Minimum of 5 years of banking experience preferably in a customer service/sales/FSR position
Previous experience managing depository relationships preferred
OR
Bachelor’s degree preferably in business, accounting, or finance
Minimum of 3 years of banking experience preferably in a customer service/sales/FSR position
Previous experience managing depository relationships preferred
Familiarity with treasury management services and other banking products
Strong entrepreneurial spirit to drive customer satisfaction and bank profitability
Ability to form effective relationships within the organization in order to deliver the best client service
General banking knowledge
Sound technical skills
General knowledge of laws and regulations, and compliance related to commercial banking
Demonstrated ability to negotiate on behalf of the bank and borrower while appropriately balancing risk and shareholder value
Proven ability to identify client depository and treasury management opportunities
Strong verbal, written, and interpersonal skills, as well as analytic and problem-solving skills
Ability to work in a team environment and demonstrate flexibility as business dictates
Ability to work with minimal supervision
Ability to make independent decisions related to job responsibilities
Fluent in reading, writing and speaking English
The SouthState Way New Team Member Orientation
Banker Foundations
All assigned Regulatory Compliance Training
Acknowledgement of all policies through DocuSign as assigned

Nice To Haves

Additional training may be required dependent upon experience

Responsibilities

Opens new deposit accounts and understands the financial services offered by the bank while specializing in business and treasury products and services. This includes knowing the features and benefits, rules, regulations, pricing, and a simple definition of each service. Also handles other services such as stop payments, wire transfers, and other maintenance functions within assigned limits.
Serves as primary contact between customer/retail/treasury management to ensure a seamless process for customers (ex. Coordinate account opening).
Seeks the opportunity for new depository or treasury management business within existing portfolio and through networking with new customers. Able to identify customer needs and expectations by listening to clues and through meaningful conversations.
Serves customers quickly, accurately, efficiently and confidentially according to the South State Bank Gold Customer Service Standards and within established limits. Ensures integrity and timeliness of client information, documentation, and data.
Addresses customer concerns and/or issues with courtesy and discretion with a focus on satisfying the customer. Escalates and/or redirects customers to other resources for assistance as required.
Assesses and effectively manages all risks associated with job function within SSB compliance and regulations. Knows and ensures compliance with all banking regulations, to include Regulation CC and Bank Secrecy Act.
Actively works with Commercial Relationship Managers and other Commercial staff to learn how to support and increase business development efforts.
Actively works with Consumer team to service and support all customers.
Develop a strong understanding of customer-facing technology with the ability to discuss with and enroll customers in self-service options.
May represent the bank in meetings with customers, prospects, industry associations, etc. to develop new business.
Expands deposit base opportunities to develop book of business over time.
May initiate and/or service Consumer and/or BLE loans