Commercial Field Engineer

The Guitar Center Company•San Jose, CA

13d•$77,600 - $103,000•Onsite

About The Position

We are hiring for a new world! We are the premier integrator, redefining client experiences through leading-edge technology, unrivaled service, and passionate people. We are focused on bringing the power of technology to create new experiences in the fields of smart homes, smart enterprises, and smart venues. Be a part of a talented team and embark on an exciting journey. Are you looking to take your career to the next level? If you do, then be with an organization that is growing and helping each new generation stay up to date with the most advanced solutions in integration. Position Summary: Field Engineer A Field Engineer is the technical expert to the Tech Ops team through the lifecycle of a project. They are responsible to ensure a project is executed with excellence as well as meets all design requirements laid out in the scope of work. This is done through working with the team in checking, documenting, configuring and programming audio video and network equipment throughout its installation process. The Field Engineer is the technical liaison with the client to obtain sign off and train at the end of each project.

Requirements

2+ years’ experience in AV systems design
Must be able to interpret and mark up construction and technical drawings
Experience working with clients in a professional manner
Must be able to effectively explain technical concepts to non-technical users
Highly skilled in oral and written communication – clear, direct, detailed.
Independent work ethic highly motivated to getting a job done right
A thorough, demonstrable understanding of systems integration techniques
MS Office – able to use Excel, Word, PowerPoint, Access proficiently without training
Must be proficient in configuring and programming AV , lighting and home networking systems

Nice To Haves

Formal education in Electronics or related field preferred

Responsibilities

Be the technical expert in the quality control process of each project.
Interface & maintain ongoing dialogue for projects with Project management, Clients, Sales, CAD, and Tech Ops team members
Ensure well executed system installation through detailed documentation, including but not limited to: Review and mark up of AutoCAD drawings, IP and network documentation, System commissioning documentation
Identify and confirm all cabling and hardware is installed and functioning correctly
Direct technical teams on installation challenges
Project manager liaison for engineering inquires
Assist and perform ongoing technical assessment and support for tech ops during integration, install, & commissioning
Meet with vendors/prospective vendors to help evaluate products
Commissioning Commercial Audio Video, Lighting, shades, and security systems
Other duties assigned as needed