ACE Commercial Estimator

Amarr Garage Doors•Lawrence, KS

4d•Onsite

About The Position

Amarr, a part of ASSA ABLOY, is a leading manufacturer of residential and commercial garage doors. We are seeking a detail-oriented and customer-focused customer service professional to join our Amarr Commercial Expert/Estimator (ACE) team, working with our commercial customers and products in our Lawrence, KS location. The Commercial Estimator Expert will quote commercial jobs via the Commercial Direct Order (CDO) program and other commercial specialty items and programs. This person will also support our commercial customers with the goal of improving the customer experience, ACE Team revenue, Key Performance Metrics and the company EBIT.

Requirements

Must be able to communicate clearly and concisely, both orally and in writing, while working with various personalities throughout the company.
Must be able to research information and analyze data regarding commercial projects.
Excellent technical aptitude.
Good verbal, written and interpersonal skills (sales skills).
College education or related experience.
Organizational, time management and analytical skills.
Good interpersonal skills.
PC / Windows / Microsoft Office skills.
Valid driver’s license.

Responsibilities

Administer Commercial Direct Order Program, including providing quotes, inputting and processing orders, and invoicing customers.
Configure and enter orders for custom (non-standard) commercial applications for door centers.
Provide technical support and quotes for all Amarr supplied commercial products including rolling sheet, rolling slat, sectional, operators, and other new and/or specialty items.
Provide technical support and product information to customers, door centers, and other departments.
Provide quotes for commercial products to customers, door centers, and other departments.
Coordinate and expedite purchasing, production, and shipment of special items needed for commercial applications.
Provide excellent and expert customer service.
Provide or coordinate emergency technical support and parts replacement for installers of commercial products.
Research commercial projects in the planning stages and/or open for bid, and prepare competitive bids as needed for the installing dealer and/or Amarr F&I.
Provide quotes and technical support for dock equipment, high speed doors and other commercial specialty products to customers, door centers, and other departments.
Demonstrate proficiency with Amarr commercial Rolling Steel Slat and Sheet door products and programs, obtaining the latest training and certifications.
Develop proficiency with Amarr commercial specialty products and programs.
Perform administrative and business functions as directed by supervisor.
Communicate and maintain company policies, procedures and standard practices for all operations.
Interact with Engineering, Purchasing, and Management to ensure Amarr is utilizing appropriate and effective materials and processes for all commercial applications.
Ongoing review of ACE/Commercial processes and procedures, suggesting opportunities to reduce time/add value and assisting with documentation.
Review operations of competing organizations and make recommendations.
Gain basic understanding and proficiency training on Spec quoting based on project 3-Part Specifications listing substitutions and omissions.
Assist with Architectural packages, drawings, and take-offs as requested by supervisor.
Gain basic understanding and proficiency training on the use of CSI / AIA forms and processes as needed during the spec sales process.