Title - Commercial Escrow Assistant
About The Position
This position requires an energetic and customer service driven title professional that will focus on delivering top notch service. The successful candidate will be a team player and assist in reviewing commitments, ordering estoppels, pay offs, clearing title requirements, and preparing CD settlement statements. The candidate will also be responsible for ensuring our clients are satisfied with our service and develop and participate in marketing to attract and retain clients. Answers and assists incoming telephone callers with polished telephone etiquette. Creates a positive image of the Title Company.
Requirements
- Reception and/or customer service training helpful.
- Good knowledge of the latest version of MS Office and the ability to word process, work with spreadsheets, and use the proprietary applications of the company as assigned.
- Ability to communicate well with clients, customers, associates, managers, visitors and vendors.
- High School diploma or equivalent.
- Experience in Commercial Escrow, or Paralegal in Real Estate.
- SoftPro experience
Responsibilities
- Ability to process cash, loan, refinance and other transactions, independently, from contract execution to closing.
- Ability to spot potential closing issues and resolve timely and professionally.
- Ability to communicate well, verbally and in writing.
- Ability to prioritize and meet deadlines and handle multiple tasks.
- Proficient in closing software.
- Answers incoming telephone calls using customary public relations techniques, including courteous, cheerful, and professional telephone etiquette.
- Utilizes knowledge of specific office procedures, company terminology, organizational structure and areas of responsibilities and assignment.
- Prepare Bank Deposits as requested.
- Prepare Customer Invoices as requested.
- Performs assigned clerical duties.
- Monitors and distributes office deliveries.
- Regularly monitors office supplies and prepares office supply orders.
- Printer and copier administration and maintenance (calls for service, adds paper daily, changes cartridges).
- Mailing, postage, and distribution of US Mail, UPS, FEDEX, and Courier mail.
Benefits
- Health insurance plans, including Medical, Dental, and Vision coverage
- 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%
- Paid Parental Leave
- Associate Assistance Plan
- Education Assistance Program
- up to $30,000 in Adoption Assistance
- up to three weeks of vacation annually
- Holiday, Sick Leave, and Personal Day policies
- New Hire Referral Bonus Program
- Home Purchase Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
