Experienced Commercial Door & Dock Technician

DuraServ Corp• El Paso, TX, US, TX

2d•Onsite

About The Position

DuraServ is seeking experienced commercial door and dock technicians who excel at diagnosing, installing, and maintaining complex systems. This role is crucial for ensuring the smooth operation of distribution centers and cold chain logistics. Technicians will work independently, handle challenging service calls and installations, and make critical technical decisions in the field. The position emphasizes precision, ownership, and a commitment to getting the job done right the first time.

Requirements

Valid, current state-issued driver's license.
Ability to meet physical demands: regular fieldwork outdoors, frequent ladder use, and lifting up to 50 pounds regularly.
A true problem-solver who finds root causes and delivers lasting solutions.
Technically fluent with hands-on knowledge of mechanical and electrical systems.
Comfortable with welding, hydraulics, and fabrication.
Self-managed and able to run their day, tools, and job site professionally.
Physically capable for regular fieldwork in varying outdoor conditions, frequent standing, bending, ladder use, and lifting up to 50 pounds.
Customer-facing confident with the ability to communicate complex technical information clearly.
Professionalism on every call.

Nice To Haves

High School Diploma or equivalent; trade school certificate or diploma accepted and valued.
Hands-on experience with welding, mechanical systems, hydraulics, or electrical work.
3+ years of hands-on experience with commercial dock and door systems, including sectional doors, rolling steel doors, dock levelers, and dock seals and shelters.

Responsibilities

Install, service, and maintain commercial dock and door equipment, including rolling doors, sectional doors, and dock levelers, to manufacturer standards.
Perform mechanical and electrical troubleshooting to diagnose root causes of equipment issues.
Use hand tools, power tools, and welding equipment to fabricate necessary brackets, mounts, and installation hardware.
Read and interpret manuals, wiring diagrams, and technical documentation for diagnostics and repairs.
Maintain a safe and clean job site, adhering to all OSHA safety policies, PPE requirements, and fall protection standards.
Document all service activities accurately, including work performed, parts used, and recommendations for future maintenance.
Communicate clearly and professionally with customers, providing job status updates and explaining service needs.
Support teammates on larger installations and remain flexible with changing schedules.