Experienced Commercial Door & Dock Technician
About The Position
DuraServ is seeking experienced commercial door and dock technicians who can diagnose with precision, install with pride, and own the outcome. Commercial dock and door systems are critical infrastructure, and when they fail, distribution centers stop moving and cold chains break. Experienced technicians are the core of DuraServ's operation, working independently to handle complex service calls and installations, making technical decisions in the field without direct supervision. This role is for technicians who have earned a high level of trust and are ready for their skills to be recognized.
Requirements
- Valid, current state-issued driver's license.
- Ability to meet physical demands: regular fieldwork outdoors, frequent ladder use, and lifting up to 50 pounds regularly.
- A true problem-solver who finds root causes and delivers lasting solutions.
- Technically fluent with hands-on knowledge of mechanical and electrical systems.
- Comfortable with welding, hydraulics, and fabrication.
- Self-managed and able to run their day, tools, and job site professionally.
- Physically capable for regular fieldwork in varying outdoor conditions, frequent standing, bending, ladder use, and lifting up to 50 pounds.
- Customer-facing confident with the ability to communicate complex technical information clearly.
- Takes pride in handling challenging jobs and ensuring they are completed correctly.
Nice To Haves
- High School Diploma or equivalent; trade school certificate or diploma accepted and valued.
- Hands-on experience with welding, mechanical systems, hydraulics, or electrical work.
- 3+ years of hands-on experience with commercial dock and door systems, including sectional doors, rolling steel doors, dock levelers, dock seals and shelters, and related equipment.
Responsibilities
- Install, service, and maintain commercial dock and door equipment to manufacturer standards, including rolling doors, sectional doors, dock levelers, and related systems.
- Perform mechanical and electrical troubleshooting to diagnose root causes of equipment issues.
- Use hand tools, power tools, and welding equipment to fabricate brackets, mounts, and installation hardware as needed.
- Read and interpret manuals, wiring diagrams, and technical documentation to guide diagnostics and repairs.
- Maintain a safe and clean job site, complying with all OSHA safety policies, PPE requirements, and fall protection standards.
- Document all service activity with precision, including work performed, parts used, and recommendations for future maintenance.
- Communicate clearly and professionally with customers, providing real-time job status updates and explaining additional service needs.
- Support teammates on larger installations and remain flexible to changing schedules.
Benefits
- Competitive hourly pay commensurate with experience and skill level.
- Autonomy and trust.
- Full benefits package: medical, dental, vision.
- 401K with company match.
- Company-provided life insurance.
- Company-provided short-term and long-term disability.
- Premium tools.
- Ongoing paid training.
- Manufacturer certifications.
- Clear advancement track with leadership opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
