Commercial Director

Four Seasons • Boston, MA

2d • Onsite

About The Position

We are seeking a dynamic and strategic Commercial Director to lead the hotel's commercial strategy, encompassing Sales, Marketing, Public Relations, Revenue Management, and Reservations. This key leadership position is responsible for driving revenue growth, maximizing market share, strengthening brand presence, and ensuring alignment with the property's overall business objectives. This is an extraordinary opportunity for a strategic and results-driven commercial leader to shape the hotel's growth, elevate our market presence, and lead high-performing teams. Reporting directly to the General Manager, you will play a pivotal role in driving revenue, expanding market share, strengthening brand positioning, and delivering world-class business results.

Requirements

• 5 - 7 years of progressive leadership experience in hospitality sales, marketing, revenue management, or a related commercial discipline.
• Demonstrated success driving revenue growth and delivering measurable business results within a luxury hospitality environment.
• Strong commercial acumen with a strategic and analytical mindset.
• Proven ability to build, motivate, and develop high-performing teams.
• Exceptional communication, relationship-building, and influencing skills.
• A passion for luxury hospitality, innovation, and creating exceptional guest experiences.
• Bachelor's degree in Hospitality Management, Marketing, Business Administration, or a related field preferred.

Responsibilities

• Develop and execute comprehensive commercial strategies that maximize revenue, profitability, and market penetration.
• Lead revenue optimization initiatives across Rooms, Food & Beverage, Spa, and ancillary revenue streams.
• Identify emerging market opportunities and develop creative solutions to accelerate growth.
• Coach, mentor, and inspire leaders across Sales, Marketing, Public Relations, Revenue Management, and Reservations.
• Foster a high-performance culture focused on accountability, collaboration, innovation, and results.
• Develop future talent and strengthen succession planning across the commercial organization.
• Analyze business trends, competitive intelligence, customer behavior, and financial performance to drive strategic decision-making.
• Drive revenue growth across Rooms, Food & Beverage, Spa, and other revenue streams.
• Leverage data and market insights to identify opportunities, mitigate risks, and outperform the competition.
• Cultivate and strengthen relationships with key clients, ownership representatives, partners, community stakeholders, and industry influencers.
• Represent the hotel at industry events and within the luxury hospitality marketplace.
• Collaborate closely with hotel leadership to ensure commercial strategies align with the guest experience, operational excellence, and long-term business objectives.

Benefits

• ZERO-COST Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days
• Complimentary Life insurance
• MATCHED 401(k) Retirement Plan after 1 year
• Employee Travel program after 6 months around the world
• COMPLIMENTARY daily Employee Meals
• DISCOUNTED Parking and Public Transportation
• COMPLIMENTARY Laundry
• ROBUST TIME OFF PLAN: Paid Time Off, Holidays, Personal Days, Floating Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Manager