Commercial CSR
The Jonus Group•New Canaan, CT
•Onsite
About The Position
Seeking a dedicated and professional Customer Service Representative (CSR) to join a growing team. This full-time role focuses on handling insurance policy renewals while delivering exceptional customer service. The ideal candidate will have some prior insurance experience, a proactive attitude, and the ability to adapt quickly in a dynamic environment. This is a fantastic opportunity to join a growing office and make an immediate impact.
Requirements
- Prior experience in the insurance industry is required (any lines of insurance are acceptable; Property & Casualty preferred).
- Proven ability to work independently with minimal training and supervision.
- Strong communication skills, attention to detail, and problem-solving abilities.
- Quick learner with the ability to adapt to a busy and evolving work environment.
- Professional, reliable, and client-focused demeanor.
- Comfortable working in a smaller or newer office setting.
Nice To Haves
- Active insurance license is preferred but not mandatory.
Responsibilities
- Manage and process insurance policy renewals efficiently and accurately.
- Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.
- Collaborate with team members to ensure seamless operations in a fast-paced environment.
- Maintain detailed and accurate records of client interactions and policy updates.
- Adapt quickly to new processes and contribute to the growth of the office.
Benefits
- Competitive benefits package
- 401(k)
- paid time off
- professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
