Commercial Credit Specialist

Majestic Steel•Pepper Pike, OH

2d•Hybrid

About The Position

At Majestic Steel, we’re more than a steel service center — we’re a team of problem solvers, innovators, and relationship builders. The Commercial Credit Specialist plays a key role in maintaining strong customer relationships while ensuring accurate and timely payments. You’ll manage account activity, process invoices, and support the credit and collections process with precision and professionalism. This role offers hands-on experience in finance and the opportunity to grow within a collaborative, high-performing team.

Requirements

Bachelor’s degree or equivalent experience
Minimum three years of commercial credit or accounts receivable experience
Working knowledge of an ERP system for order management and/or credit functions
Intermediate to advanced proficiency in Microsoft Excel, including the ability to build and work with pivot tables, VLOOKUP/XLOOKUP formulas, and data sorting/filtering for portfolio analysis.
Strong communicator who builds trust through clear, professional, and respectful interactions.
Highly organized with the ability to balance priorities and adapt in a fast-paced environment.
Self-driven and accountable, taking initiative to deliver results and support team goals.
Analytical and detail-oriented, with sound judgment in solving problems and improving processes.
Customer-focused and collaborative, fostering positive relationships across teams and with external partners.
Committed to learning, growing, and contributing to Majestic’s culture of excellence.

Nice To Haves

Five or more years of commercial credit experience, including managing a portfolio with accounts of varying size and complexity.
Familiarity with credit risk scoring tools or bureau platforms such as Dun & Bradstreet or Experian.
Experience with international or export accounts, including familiarity with export documentation requirements.

Responsibilities

Manage a portfolio of customer accounts, ensuring payments are on time and relationships stay strong
Set up and maintain accurate customer records in our ERP system, including credit reviews and account updates
Review and process invoices, credit notes, and customer payments — keeping everything balanced and accurate
Evaluate and release customer orders on credit hold, collaborating with internal teams to resolve issues
Prepare reports on account activity and flag potential risks to the manager
Digitize and organize customer and credit documents for quick, reliable access through our imaging system
Support special projects, contribute to process improvements, and take on other duties as assigned to help keep operations running smoothly and efficiently