About The Position

The Commercial Credit Assistant Analyst provides support to a direct team across projects and programs by producing standard reports and dashboards using data from Excel worksheets, departmental databases, and other available sources. The role includes routine analysis and judgment-based work within one or a few closely related disciplines to support business decisions, as well as data review, research, and reconciliation. The analyst helps maintain and improve departmental processes, supports business operations and project implementation, and assists with technical troubleshooting and escalations. The position also supports user certifications and departmental audits, participates in testing and implementing projects, systems, products, and regulatory changes, and follows applicable compliance and operational risk controls and internal control standards.

Requirements

  • Associate degree and a minimum of 2 years of related business line experience; alternatively, a combined minimum of 4 years of higher education and/or work experience.

Responsibilities

  • Prepare and produce routine departmental reports and spreadsheets, including project or product strategy analysis, historical reporting, workflow analysis, and financial analysis.
  • Collect and consolidate data into easy-to-use reporting formats.
  • Maintain and update departmental reports, including workbooks, slide deck presentations, and dashboards.
  • Perform routine analysis and judgment-based work within a single or a few closely related disciplines to support business decisions.
  • Conduct routine data review, research, and reconciliation.
  • Support continuous improvement of processes, including developing or enhancing processes, maintenance plans, procedural documentation, and custom automation tools.
  • Identify resources to support business operations or improve business processes.
  • Support planning and implementation of projects, programs, and plans to achieve short- and long-term business objectives.
  • Support user certifications and obtain documentation needed for departmental audits.
  • Participate in planning, testing, and implementation of projects, systems, products, and regulatory changes.
  • Assist with technical troubleshooting and escalations, coordinating with business partners, vendors, and technology teams to address issues.
  • Adhere to applicable compliance and operational risk controls in accordance with company and regulatory standards and policies.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points and issues raised by external regulators, as applicable.
  • Complete other related duties as assigned.
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