US CMG Data Digital Analytics Contract Analyst II

Genentech•South San Francisco, CA

1d•Remote

About The Position

The organization is dedicated to delivering market research, data intelligence, and operational support to ensure the success of our products, customers, and patients. To facilitate this, we procure services, market research data, and business intelligence from various vendors. The creation, approval, and lifecycle management of these vendor contracts must be performed and are essential to ensuring our teams work compliantly with service providers. At Genentech, contracts are categorized into two categories: Self-Service Contracts: Standard, lower-risk agreements where pre-approved templates owned by Genentech are utilized. The Commercial Contracts Associate acts as the "superuser" to execute and submit these requests on behalf of business stakeholders. Full-Service Contracts: Complex agreements (including nuanced market research or specialized data purchases). These are initiated by the DDA Commercial Contracts Specialist (via myBuy or the newly launched Navigator platform) and assigned to a designated Contract Manager to draft, negotiate terms, and manage end-to-end. The Commercial Contracts Associate is responsible for expeditiously and compliantly managing and processing contracts. The Associate will act as the designated superuser to process and execute self-service contracts on behalf of business stakeholders. For full-service contracts, the Associate will perform initial system intake in myBuy or Navigator. Given the high volume of agreements—specifically in market research and data purchasing—this role optimizes business processes by: Enhancing Business Efficiency: Facilitating faster contract turnarounds, allowing project leads to focus on strategy rather than administrative tasks. Driving Operational Excellence: Serving as a dedicated resource with expertise in specific project and contract types (e.g., market research and data purchase contracts), and acting as the single point of contact for training, process improvements, and template enhancements. Delivering Technical Expertise: Being a “super user” of our contracting solution (MyBuy & gMEMORI) and providing support across the organization for contract processing and management. Supporting Compliance & Standardization: Ensuring consistent use of templates, identifying trends, experimenting with new practices, and reducing business risks. Managing POs & Invoicing: Providing end-to-end oversight on how Purchase Orders (POs) should be structured to ensure appropriate business flexibility and driving the resolution of invoicing issues.

Requirements

Ability to work within established procedures autonomously while keeping management informed.
Identify challenges and relevant issues in the contracting/invoicing process and make sound decisions to drive results and resolution.
Strong written and verbal communication skills to keep business stakeholders informed.
Resource stewardship; utilize time and resources efficiently to create the most impact.
Strong business process improvement skills; ability to gain and apply knowledge of project management processes, methodologies, and tools.
Strong prioritization skills that align tasks and work to the highest impact against business objectives.
Is a self-starter with strong problem-solving capabilities and interpersonal skills.
Approaches unique contracting situations with creativity and discipline to mitigate risks.
Flexibility to work occasionally with Global Procurement and Contract teams outside of the Pacific Standard Time Zones, specifically in Europe and South America.
Bachelor’s degree required plus 5-10 years of experience required OR Master’s degree or 5-10 years of experience required.
Solid understanding of accounting, billing, and Purchase Order (PO) structures to support end-to-end financial operations.
Intermediate knowledge of Mac operating systems, contracting systems, online/cloud systems (e.g., Google Workspace/Docs/Drive/Sheets), and Internet browsers.
Demonstrated working knowledge of Microsoft Office programs (MS Word, MS Excel).

Nice To Haves

Prior work experiences with data contracts, market research regulations, and digital/technology contracts are preferred.
Preferred experience in contract management, procurement, healthcare law/compliance, or as a paralegal.
Demonstrated experience handling market research and/or data purchase agreements is highly preferred.

Responsibilities

Act as the single point of contact for all contract-related queries, amendments, PO creation, vendor classification, and invoicing queries.
Advise project owners on whether their request qualifies for direct-submission (self-service) or requires processing via Full Service.
Process and oversee market research and data purchase contracts, ensuring compliance with vendor Master Service Agreement terms, data privacy requirements, and acceptable use policies.
Manage the US Market Research and Patient Support Program (MAP) to comply with US regulations.
Process self-service requests and prioritize full-service contract requests to expedite execution in the contract management tool (e.g., MyBuy).
Ensure the on-time creation, issuance, and tracking of POs.
Partner with Finance to ensure PO structure is optimized for complex market research and data purchase agreements, serving as a quality check to drive accuracy in reporting and FACT coding.
Act as a liaison between vendors, internal stakeholders, and Accounts Payable to track invoice processing, resolve billing discrepancies, and ensure timely payments.
Flag issues or delays to stakeholders and resolve them by ensuring contract workflows are completed on time or submitting tickets to IT for system issues.
Partner with CCS to ensure operational excellence and continual optimization of contracting practices.
Conduct educational sessions to train project owners on the contracting process and MyBuy.