Commercial Collector Remote
Swc Group•Carrollton, TX
•Remote
About The Position
Join our team to collect outstanding business/commercial accounts for clients like Spectrum, Comcast, T-Mobile, and NTTA. This entry-level position provides necessary training and additional coaching for success. We are looking for individuals with face-to-face customer experience or call center experience.
Requirements
- High School Diploma/GED required
- Must be 18 years of age or older
- Authorized to work in the United States
- Clean background check and a negative drug test result
- Effective communication, negotiation, and problem-solving skills
- Ability to multitask in a production driven environment
- Basic computer knowledge and typing skills required
- Must be comfortable navigating between multiple computer screens and systems
Nice To Haves
- Face to face customer experience
- Call center experience
- Bilingual (Spanish)
Responsibilities
- Persuades delinquent business/commercial customers to establish repayment terms using computer system and various collection software while using professionalism, tact and adhering to all applicable collection laws.
- Achieves production goals and standards for servicing delinquent accounts without sacrificing quality of service.
- Follows Client Operating Standards, State and Federal Legal Requirements and Regulation regarding Collections.
- Accurately and thoroughly notates each account with efforts performed and results attained.
- Handles PCI Data confidentially and securely.
Benefits
- Paid Holidays and CPL (Comprehensive Paid Leave)
- Medical, Dental and Vision Insurance
- Life Insurance
- Short-Term and Long-Term Disability Plans
- HSA (Pre-tax) Savings Account
- 401(k) Plan with matching contribution
- Employee Referral Bonus
- Paid Training Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
