Commercial Collections Specialist

BARR Credit Services, a Caine and Weiner Company•Tucson, AZ
•$16 - $17•Onsite

About The Position

BARR Credit Services, a Caine and Weiner Company, operates in the accounts receivable management industry, focusing on enhancing cash flow for businesses through innovative solutions and effective management systems.

Requirements

  • Experience in customer service or a call center environment.
  • Strong communication, negotiation, and customer service skills.
  • Analytical problem-solving ability and a knack for multitasking in a fast-paced environment.
  • A positive, results-driven attitude and the ability to foster team collaboration.
  • Knowledge of accounts receivable processes and financial concepts.

Nice To Haves

  • Bilingual is a plus!

Responsibilities

  • Initiate contact with debtors via telephone or email in compliance with regulations and company practices, policies and/or procedures.
  • Negotiate payment arrangements while maintaining positive client relationships.
  • Document all interactions and maintain accurate records of account status.
  • Conduct calls to assess financial situations, resolve disputes, and establish solutions.
  • Use advanced skip tracing techniques to locate and contact debtors effectively.
  • Create urgency, overcome obstacles, and secure resolutions through strategic communication.
  • Deliver top-tier service while maintaining quality, productivity, and professionalism.

Benefits

  • Health & dental insurance
  • 401(k)
  • Paid vacation
  • Paid sick time
  • Paid training
  • Referral program
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