Commercial Closing Team Lead

Old National Bank•Lake Elmo, MN

2d•Onsite

About The Position

Old National Bank, a regional powerhouse with over $70 billion in total assets since 1834, is committed to serving clients and communities. We are seeking motivated individuals to join our team, offering competitive compensation, a comprehensive benefits package including medical, dental, vision, 401K, continuing education, and an employee assistance program. We also foster an inclusive workplace through Impact Network Groups. This role offers a unique opportunity to join a growing, community and client-focused company rooted in its core values.

Requirements

Knowledge of loan documents.
Experience with loan processing.
Highly organized with a strong attention to detail.
Strong analytical and problem resolution skills.
Excellent verbal and written communication skills.
Experience working in a fast-paced office environment with service level expectations.
Ability to meet deadlines.

Nice To Haves

Associate or bachelor’s degree preferred.
Knowledge of ONB loan policy and Commercial Guidelines preferred.
Prior supervisor experience preferred.

Responsibilities

Supports a team of Commercial Closing and Documentation Specialists in completing commercial loan processing, LaserPro document preparation, and attorney documentation reviews.
Provides support for all commercial lending segments.
Oversees commercial closing and documentation processes to ensure service level expectations are met and a quality product is delivered.
Ensures a thorough understanding of systems (LaserPro, Commercial Online Application, Signature/CBS, Nautilus, DocuSign) and processes defined in Loan Guidelines.
Assists in creating and updating processes and procedures for the department.
Monitors team’s adherence to department guidelines and procedures.
Oversees established workflows, load balancing, and service level expectations.
Handles loan processing, including specialty lending products and complex loan transactions.
Prepares loan documents.
Reviews loan documents prepared by outside legal counsel.
Plans workflow coverage for team members on PTO and is able to cover tasks themselves when needed.
Works with the team to provide options and solutions when issues arise.
Collaborates with Loan Fulfillment management to provide options and solutions for ineffective processes/procedures.
Performs second-level reviews of critical items for accuracy.
Serves as an escalation point for team issues and exception decisions.
Acts as the direct supervisor for a team of specialists.
Conducts technical systems testing and develops procedures for the commercial loan origination system and its interfaces.
Responsible for training new and existing team members.
Serves as a training resource for RMs, Credit Underwriters, and other commercial support staff.
Responsible for team coverage and PTO approval for direct reports.
Performs quarterly one-on-one meetings and provides ongoing coaching.
Performs special projects and other duties as assigned.