Commercial Client Service Executive

The Jonus Group•Atlanta, GA

16h

About The Position

The Commercial Client Service Executive will be responsible for cultivating and managing relationships with key clients in the large market segment, serving as the primary point of contact for senior-level executives. This role involves developing strategic account plans, conducting risk assessments, designing customized insurance programs, and advocating for clients during the claims process. The executive will also perform financial analyses, collaborate with internal teams, and stay informed about market trends and regulatory changes.

Requirements

Bachelor's degree in Business, Finance, Insurance, or a related field.
Extensive experience as a Commercial Account Manager, with a focus on serving large market clients.
Proven success in managing and growing client portfolios.
In-depth knowledge of commercial insurance products, coverages, and risk management strategies, especially in the large market segment.
Strong leadership skills with the ability to guide and mentor junior team members.
Proven ability to lead complex client negotiations.
Exceptional communication skills, including the ability to present complex insurance concepts to senior-level executives.
Proficient in preparing and delivering impactful presentations.
Advanced analytical and problem-solving skills for assessing complex risk scenarios and designing tailored insurance solutions.
Proven ability to build and maintain strong, long-term relationships with clients and internal stakeholders.
Proficient in using insurance management software, data analytics tools, and Microsoft Office Suite.

Nice To Haves

Advanced degrees or professional certifications are advantageous.

Responsibilities

Cultivate and manage relationships with key clients in the large market segment.
Serve as the primary point of contact for senior-level executives within client organizations.
Understand clients' business strategies and risk management needs.
Develop and implement strategic account plans to address clients' long-term insurance and risk management objectives.
Collaborate with clients to identify opportunities for expanding insurance coverage and services.
Conduct in-depth risk assessments for large market clients, analyzing complex insurance needs.
Provide strategic risk management advice and consult on the development of comprehensive risk mitigation strategies.
Work closely with underwriters to design customized insurance programs tailored to meet clients' specific requirements.
Negotiate policy terms, conditions, and pricing to achieve optimal coverage for clients.
Review and analyze client contracts to identify potential insurance exposures.
Provide recommendations for contractual risk transfer and risk allocation strategies.
Act as a dedicated advocate for clients during the claims process, ensuring timely and fair resolution.
Collaborate with claims specialists to manage complex and high-value claims.
Conduct financial analyses to assess the impact of insurance programs on clients' budgets and financial performance.
Provide financial reporting and analysis to clients on a regular basis.
Collaborate with internal teams, including underwriting, risk engineering, and legal, to deliver comprehensive solutions to clients.
Work closely with the sales team to identify upselling and cross-selling opportunities.
Stay informed about market trends, insurance products, and emerging risks affecting the large market segment.
Provide market insights and updates to clients.
Ensure compliance with industry regulations, company policies, and legal requirements.
Stay abreast of changes in legislation and regulatory frameworks impacting large market clients.