Commercial Client Experience Manager

Ernst Brothers•Conshohocken, PA

About The Position

For nearly 40 years, Ernst Brothers has built some of the region's most exceptional custom homes. Now we're building something new. We're making a significant investment into growing our commercial construction division, and we're looking for someone to help lead that growth. Not as a salesperson. As the face of our commercial relationships. If you're someone who naturally builds trust, opens doors, and loves connecting architects, developers, brokers, business owners, and industry partners, this could be an incredible opportunity. We're looking for a Commercial Client Experience Manager who will help shape the future of our commercial business throughout the Mid-Atlantic. This role is perfect for someone who: Loves meeting people and building genuine relationships Is energized by networking, job sites, industry events, and client meetings Wants to grow a business instead of simply maintaining one Believes exceptional client experience is a competitive advantage Has a passion for architecture, design, development, or construction At Ernst Brothers, we don't believe business development is about cold calls and quotas. We believe it's about becoming the company people naturally think of when an important project comes along. You'll work directly with our leadership team to build meaningful partnerships, create remarkable experiences, and help establish Ernst Brothers as one of the premier commercial builders in the region. If you're entrepreneurial, relationship driven, and excited by the opportunity to help build something special, we'd love to talk.

Requirements

Naturally builds trust.
Opens doors.
Loves connecting architects, developers, brokers, business owners, and industry partners.
Loves meeting people and building genuine relationships.
Is energized by networking, job sites, industry events, and client meetings.
Wants to grow a business instead of simply maintaining one.
Believes exceptional client experience is a competitive advantage.
Has a passion for architecture, design, development, or construction.
Is entrepreneurial.
Is relationship driven.
Excited by the opportunity to help build something special.

Responsibilities

Help lead the growth of the commercial construction division.
Act as the face of commercial relationships.
Build trust and open doors with architects, developers, brokers, business owners, and industry partners.
Shape the future of the commercial business throughout the Mid-Atlantic.
Build meaningful partnerships.
Create remarkable experiences.
Help establish Ernst Brothers as one of the premier commercial builders in the region.