Commercial Card E-Payables Program Administrator

First Hawaiian Bank•Honolulu, HI

9d•Onsite

About The Position

First Hawaiian Bank is currently seeking a Commercial Card E-Payables Program Administrator to join our Corporate Card Department. The Commercial Card E-Payables Program Administrator is responsible for the growth, optimization, and strategic development of the Bank's E-Payables program. The position serves as the department's subject matter expert for supplier enablement, virtual card solutions, campaign management, and program performance. The role partners with clients, vendors, Treasury Management, Business Services, and Commercial Banking to increase supplier participation, expand virtual card utilization, and maximize program profitability.

Requirements

Bachelor’s degree in business administration, finance, accounting, economics, management information systems, related field; or equivalent combination of education and relevant work experience required.
Experience with supplier enablement, supplier enrollment campaigns, or accounts payable automation initiatives.
Experience supporting business development, product growth, or portfolio expansion initiatives.
Knowledge of ERP systems, payment workflows, accounts payable processes, and electronic payment technologies.
Five (5) years of progressively responsible experience in Commercial Card, Virtual Card, E-Payables, Treasury Management, payment solutions, procurement, accounts payable, financial services, fintech, or related industries (for Officer level).
Seven (7) years of progressively responsible experience in Commercial Card, Virtual Card, E-Payables, Treasury Management, payment solutions, procurement, accounts payable, financial services, fintech, or related industries (for AVP level).
Experience managing client-facing programs, supplier enrollment initiatives, or payment adoption campaigns.
Experience using analytics, reporting, and performance metrics to identify opportunities and drive program growth.
Two (2) years of experience supporting Commercial Card, Virtual Card, E-Payables, Treasury Management, AP Automation, Procurement, or related payment solutions (for Officer level).
Three (3) years of experience supporting Commercial Card, Virtual Card, E-Payables, Treasury Management, AP Automation, Procurement, or related payment solutions (for AVP level).
Experience managing vendor relationships and third-party business partners.
Technical Skills with commercial card programs, virtual cards, AP automation, ERP/payment workflows.
Strong analytical and problem-solving skills with the ability to evaluate data, identify trends, and develop actionable business recommendations.
Experience preparing and presenting reports, dashboards, business reviews, and performance updates to support strategic decision-making.
Strong verbal, written, presentation, and facilitation skills.
Ability to prepare and deliver client presentations, proposals, program reviews, training, and supplier onboarding support.
Strong consultative and relationship management skills with the ability to establish and maintain effective working relationships with clients, vendors, and internal business partners.
Proven ability to manage multiple priorities, deadlines, campaigns, projects, and initiatives simultaneously.
Ability to coordinate cross-functional activities and drive projects through successful completion.
Experience managing vendor relationships, service performance, and product enhancement initiatives.
Ability to work independently, exercise sound judgment, and achieve results with minimal supervision.
Highly proficient in Microsoft 365 applications, including Excel, PowerPoint, Word, and Outlook.
Experience utilizing CRM systems, reporting tools, payment platforms, supplier enablement technologies, and related business applications.
Experience working with payment analytics, supplier databases, portfolio reporting systems, or similar technology solutions.
Ability to handle confidential and sensitive information with discretion and professionalism.
Results-oriented with a demonstrated ability to achieve growth, adoption, utilization, and performance objectives.
Ability to identify process improvement opportunities and implement operational efficiencies that enhance the client and supplier experience.

Nice To Haves

Master’s degree in business administration (MBA) or related field preferred.
Certified Treasury Professional (CTP), NAPCP certification, Commercial Card certification, Procurement certification, or similar professional designation preferred.

Responsibilities

Growth, optimization, and strategic development of the Bank's E-Payables program.
Serve as the department's subject matter expert for supplier enablement, virtual card solutions, campaign management, and program performance.
Partner with clients, vendors, Treasury Management, Business Services, and Commercial Banking to increase supplier participation, expand virtual card utilization, and maximize program profitability.
Manage client-facing programs, supplier enrollment initiatives, or payment adoption campaigns.
Use analytics, reporting, and performance metrics to identify opportunities and drive program growth.
Manage vendor relationships and third-party business partners.
Monitor supplier enrollment, payment adoption, utilization, and portfolio performance metrics.
Prepare and present reports, dashboards, business reviews, and performance updates to support strategic decision-making.
Prepare and deliver client presentations, proposals, program reviews, training, and supplier onboarding support.
Manage multiple priorities, deadlines, campaigns, projects, and initiatives simultaneously.
Coordinate cross-functional activities and drive projects through successful completion.
Manage vendor relationships, service performance, and product enhancement initiatives.
Identify process improvement opportunities and implement operational efficiencies that enhance the client and supplier experience.