About The Position

The Commercial Business Specialist Sales Role works specifically with Commercial Vehicle Centers (CVC) Dealers and is responsible for growing commercial vehicle sales and promoting Ford Pro's Fly-wheel pillars - sales, software, financing, charging, and service.

Requirements

  • Must live within Great Lakes Market Area, ideally Detroit area
  • Minimum 3 years of field sales/service experience calling on Dealers.
  • Enthusiasm for working with commercial dealers, customers and industry partners to grow sales, market share and increase customer loyalty of Ford Pro One-Stop Shop solutions.
  • Self-starter with can do attitude, emotional resilience, smart work ethic, and ability to deliver results with minimal supervision.
  • Ability to build strong relationships, influence others to embrace initiatives and inspire action.
  • Strong verbal and written communication skills and attention to detail is a critical part of this role.
  • Proven track record of taking ownership and driving results.
  • Must be able to travel up to 60% within market area.
  • Microsoft Outlook, Excel, Power Point skills are a must.

Responsibilities

  • Work with CVC Dealers to achieve key Balance Scorecard performance objectives.
  • Grow Core Commercial vehicle sales and market share with assigned CVC Dealers.
  • Review, counsel, and approve annual CVC Dealer business plans.
  • Work with CVC dealers to efficiently utilize CVC benefits and implement plans for growth.
  • Identify market opportunities to add/remove Dealers to the CVC network.
  • Partner with Ford SME's and promote Ford Pro One-Stop Solutions/five key pillars – sales, software, financing, charging, and service.
  • Manage compliance of CVC Program requirements with assigned dealers for all sales and service-related standards.
  • Provide Dealer personnel regular updates on key Ford Pro key information, i.e. sales, market share, incentives, program updates, etc.
  • Review key reporting/data with dealers and develop robust sales plans.
  • Conduct joint contacts with Dealership Commercial Account Managers (CAMs) at key Fleet/CPA customers.
  • Manage/support key small to medium fleet accounts with a CPA. Develop relationships with customers to build loyalty for Ford Pro five key pillars.
  • Manage relationships between authorized Ford Pool Companies and CVC Dealers.
  • Consult with CVC Dealers to move aged inventory and optimize Order Bank management, including ST999 Core Commercial stock orders.
  • Conduct Ford Pro Overview Meetings, Dealer Training Sessions, and Grass Roots events to train/inform Dealer personnel on Ford Pro five key pillars.
  • Communicate with Regional Sales Office personnel on a regular basis and attend Regional Org. Meetings monthly to update Regions on Ford Pro related business and key initiatives.
  • Support/coordinate local Ford Truck Clubs and key commercial industry events.

Benefits

  • Immediate medical, dental, vision and prescription drug coverage
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up childcare and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
  • Paid time off and the option to purchase additional vacation time.
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