Commercial Business Manager

Roto-Rooter Services Company•Jacksonville, FL
•$80,000 - $90,000

About The Position

Roto-Rooter is hiring a Commercial Business Manager for its Jacksonville branch. The role is responsible for growing commercial sales by developing and maintaining relationships with new and existing commercial customers. The manager promotes all lines of business to prospective and existing commercial customers and directly supervises the commercial jetting and sales team. The salary range is $80,000–$90,000, depending on experience, with an opportunity for a branch-performance-based bonus.

Requirements

  • High school diploma or equivalent.
  • At least 5 years of sales and management experience.
  • Commercial sales experience with a proven year-over-year record of successfully developing and growing a territory.
  • Sound problem-solving skills and good communication skills.
  • Valid driver’s license with an acceptable driving record according to company policy.

Responsibilities

  • Develop additional business by selling Roto-Rooter’s preventative maintenance and priority care programs.
  • Spend most of the work time in the field visiting existing and prospective commercial customers and establishing relationships.
  • Assist the National Sales Team with processing work orders and ensuring paperwork follows approved standardized procedures for work performed or quoted by jet technicians and commercial field supervisors.
  • Follow up with customers after job completion to ensure satisfaction with work performed by jet technicians and commercial field supervisors.
  • Manage the productivity of commercial jet technicians and commercial field supervisors to help meet performance goals.
  • Join local trade associations and participate in tradeshows and events when applicable.
  • Coach and counsel jet technicians and commercial field supervisors who are not meeting published production goals, and establish performance-improvement goals.
  • Oversee scheduling of jet technicians and commercial field supervisors to ensure adequate manpower coverage for required work.
  • Develop customer relationships to build customer loyalty.

Benefits

  • Medical insurance with a prescription drug card
  • Accident and critical illness insurance
  • Dental insurance
  • Vision insurance
  • Paid vacation
  • Paid training
  • Life insurance
  • Matching 401(k) retirement savings plan
  • Tuition reimbursement
  • Profit sharing
  • Branch-performance-based bonus opportunity
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