Commercial Business Analyst IV

Enbridge • Houston, TX

2d • Hybrid

About The Position

In this pivotal role, you’ll ensure that our U.S. Gas Transportation and Management (USGTM) system operates seamlessly supporting quality customer service, regulatory compliance, and accurate financial performance across various Enbridge’s gas transportation pipeline and storage assets.

Requirements

• 1-3 years of directly related experience in addition to a bachelor’s degree/technical diploma. For candidates who do not possess a university degree, an additional 3 years of experience is required
• Tackle problems effectively by using analytical skills to reach a logical conclusion while working independently
• Handle confidential information in a critical manner while being a phenomenal teammate that exhibits strong work ethic and a positive mentality
• An excellent written and verbal communicator who is clear, concise, and organized with the ability to converse with customers and other groups
• A proficient to advanced user of office communications technology such as the Microsoft Office Suite

Nice To Haves

• Interpersonal skills where you can influence and listen to interact effectively with all levels of employees and management in a team environment
• Ability to assimilate and prioritize a significant volume of information and determine the proper course of action, including the evaluation of information gathered from multiple sources
• Effective negotiation skills while working with internal and external customers
• Proactive self-starter with high level of motivation and personal initiative
• Demonstrated decision making and leadership skills
• Understanding of the FERC Gas Tariffs, statements of operating conditions, and associated services for the USGTM gas pipelines and storage facilities
• Understanding of project management practices applicable to computer systems development
• Knowledge of nominations, confirmations, allocations, segmentation, scheduling, capacity release and related gas management system functionality

Responsibilities

• Learn how to design, develop, test, and implement programming requirements for the LINK system, which is a proprietary gas management system used to manage 25 pipeline and storage facilities under Gas Transmission.
• Maintain project plans and adhere to project management standards throughout the course of projects performed.
• Monitor trends in system performance and quality to ensure that customer transactions are processed efficiently and accurately.
• Manage customer inquiries received through phone calls and e-mails.
• Coordinate LINK system security access.
• Design, organize, and conduct group, individual and web-based training events to both internal and external customers.
• Develop, craft, and implement enhancements for the gas management system.
• Maintain and monitor the gas management system to ensure compliance with regulatory and financial controls.
• Provide support of the gas management system reporting tools.
• Perform control testing as required.
• Coordinate and facilitate updates to the business continuity and disaster recovery plans.

Benefits

• A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance and disability
• A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event
• Valuable retirement savings plans, including a savings plan with company stock as an investment option
• Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays
• An Employee and Family Assistance Program
• A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being
• Enbridge’s FlexWork (hybrid work model) offers eligible employees (Manager and below) the option to work from home on Wednesdays and Fridays, opt for a compressed workweek schedule, and have flexible start and end times. Role requirements determine your eligibility for each option.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees