Commercial Branch Service Manager
About The Position
When you’re an Orkin Service Manager, you’re quality control, ensuring top-notch service from the industry leader with more than 125 years as the best in pests. Our Service Manager is a “pro” at protecting homes and businesses and knows how to train and develop our Orkin Pros to do the same. You understand the balance between technical acumen and soft skills that builds customer trust. Your commitment to exceeding customer expectations inspires your team to deliver unparalleled service. Customer satisfaction translates into revenue growth—and you can earn your way to an annual rewards trip honoring top performers. You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes a company vehicle, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back. With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant.
Requirements
- Sales experience preferred
- High School Diploma or equivalent required
- Valid driver’s license required
- Ability to obtain the appropriate pesticide license/certification if required (company paid)
- Ability to work in the field independently, manage route-based assignments and interact with our great customers inside their businesses and/or homes
Responsibilities
- Lead an entire service operation upon completion of paid training
- Motivate the service team to consistently provide the world’s best service, prioritizing safety
- Conduct yourself with the utmost professionalism and integrity with customers and coworkers
- Assist with recruiting top talent on the service team
- Train and develop Orkin Pros through hands-on management
- Lead training meetings
- Oversee our Orkin Pro Ride-A-Long program
- Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time
- Champion innovation by supporting the team in adopting new products, services and technology
- Monitor scheduling, routing and inventory to drive efficiencies and productivity
Benefits
- Competitive earnings
- Company vehicle with gas card
- Company provided iPhone and iPad with sales software
- Medical insurance
- Dental insurance
- Vision insurance
- Maternity leave
- Life Insurance
- 401(k) plan with company match
- Employee stock purchase plan
- Paid vacation
- Paid holidays
- Paid sick leave
- Employee discounts
- Tuition reimbursement
- Dependent scholarship awards
- Industry leading, quality, comprehensive training program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
