Commercial Banking Relationship Specialist

FIRST INTERNET BANK • Fishers, IN

1d • Onsite

About The Position

As the Commercial Banking Relationship Specialist, you will work closely with Commercial Banking, Relationship Managers and other team members assisting with customer-facing and ongoing new loan and servicing responsibilities associated with the entire Commercial Banking loan and deposit portfolio. You will interface directly with customers regarding all aspects of the relationship, including loans, deposits and credit cards.

Requirements

• A minimum of three years of relevant banking experience with commercial loans or commercial deposits required
• Excellent written and verbal communication skills
• Professional and service oriented
• Strong organizational skills
• Attentive to detail
• Team oriented
• Strong problem-solving skills

Nice To Haves

• A bachelor’s degree preferred
• Previous experience in nCino and LaserPro, DocuSign, DNA, InfoAccess and collateral management systems preferred
• Knowledge of preparing department’s reports preferred

Responsibilities

• Support Relationship Managers in all aspects of marketing, customer facing and account opening.
• Upload documents into nCino, including final boarding documents.
• Upload documents into Information Access (IA), including new account documents.
• Confirm that all necessary conditions precedent to closing have been achieved.
• Conduct due diligence reviews such as sanctions checks, regulatory compliance verification, and entity validation through public and third-party sources.
• Perform collateral review as required in the Credit Approval Memorandum and file UCCs accordingly.
• Timely review and preparation of LaserPro documentation for loan closings, including, but not limited to, title work, flood search, UCC Search and Patriot Act documents.
• Execute initial quality control checks of closed loan documents to verify completeness and execution prior to processing.
• Support Relationship Managers by responding to inquiries and resolving questions related to loans, deposits and credit cards.
• Review daily overdraft listings and perform customer outreach to facilitate fund movement and minimize overdraft impact.
• Maintain compliance with internal policies defining application validity and customer qualification requirements.
• Open deposit accounts and set up ancillary products and agreements at the request of Customers, Officers and Treasury Management.
• Partner with Loan Servicing to ensure loans are boarded timely and correctly.
• Create accounts and open commercial credit cards for Commercial Banking customers upon receipt of signed credit approvals.
• Ensure account opening documents are maintained in IA storage as required by Bank policy.
• Assist with maintenance of Loan Documentation in IA storage as required by Bank policy.
• Assist with maintenance of commercial credit card documentation in IA storage as required by Bank policy.
• Review documentation and collateral exceptions and place documentation in IA storage.
• Ensure Commercial Fleet Finance documents are provided to all parties required.
• Lead the loan closing process for Commercial Fleet Finance through nCino.
• Assist in internal and external audit preparation by compiling all documentation in imaging system.
• Complete monthly UCC and mortgage filings, and life insurance and vehicle lien assignments.
• Assist in monitoring monthly collateral exception reporting and clearing exceptions when needed.
• Ensure all loan closings have clean and free collateral standing for loan closings.

Benefits

• Medical, Dental, and Vision Insurance for Full-Time employees - Eligibility begins on day one of employment
• 401(k) Retirement Plan with Generous Match for Full-Time and Part-Time employees - Eligibility begins on day one of employment
• Professional Development Reimbursement
• At Least 3 Weeks Paid Vacation Annually - For New Employees, Paid Vacation is Adjusted Based on Start Date
• Eleven Paid Holidays
• Paid Volunteer Time
• Annual First Internet Bank-branded merchandise allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level