Commercial Banking Relationship Assistant/Lending Assistant

Gulf Capital Bank•Houston, TX

5d•Onsite

About The Position

Gulf Capital Bank aims to redefine the value of a bank by offering the personal relationship touches of a traditional community bank combined with the ease of state-of-the-art banking technology and global connections provided by a group of Houston’s business and civic leaders. This role assists Commercial Lending Relationship Managers in processing loans, opening deposit accounts, providing superior customer service to clients, and performing other administrative duties. The position requires attention to regulatory requirements and compliance training applicable to the role, such as Bank Secrecy Act and Customer Information Privacy.

Requirements

Previous experience with loan and deposit processing in a commercial bank.
Ability to understand and provide accurate and timely resolutions to customer questions and/or problems.
Must be customer service, multi-task, and detail oriented.
Strong analytical ability required to gather and interpret data in situations where the problems are moderately complex.
Able to prioritize duties and effectively manage time.
Detail oriented and organized.
Analytical and problem-solving skills.
Excellent written, interpersonal and communication skills.
High school graduate or equivalent.
Experience in branch automation and loan documentation.
Must be proficient with MS Office and banking core systems.

Nice To Haves

Two to four years’ previous experience in a Lending Assistant role in a commercial bank strongly preferred.
Previous experience with commercial loan and deposit products.
Excellent customer service experience required.

Responsibilities

Initial gathering of required information for documentation for loans to ensure timely loan closings.
Request draws on lines of credit, credit advance and payoffs.
Follow up on past due loans and clear exceptions in a timely manner.
Order title work, flood searches, UCC searches, and credit reports, and be able to interpret resulting reports.
Request collateral valuation through internal or external sources.
Work with Relationship Managers and clients to ensure that deposit accounts are opened in a timely manner at the branch level.
Package closed loans to ensure a complete set of documents and supporting information.
Work with various professionals to facilitate document prep and loan closing (title companies, attorneys, environmental agencies, etc.).
Follow all company policies and procedures.
Prepare necessary reports for Relationship Managers and management.
Provide superior customer service to existing customers by resolving issues and providing accurate and timely information.