Commercial Banking Client Rep

U.S. Bank • Marshall, MN

2d • $22 - $27

About The Position

Functions as the primary daily contact between commercial banking customers and U.S. Bank. Maintains and expands the relationship with customers by providing overall customer support services. Works proactively to identify potential problems, compliance issues, and to maximize client satisfaction and encourage expansion of the relationship. Identifies products and services that meet customers needs. Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures.

Requirements

• High school diploma or equivalent
• Two to four years of experience in financial services industry

Nice To Haves

• Excellent verbal, written, and interpersonal communication skills
• Excellent customer service and problem resolution skills
• Proficient computer skills, especially Microsoft Office applications
• Experience with department-specific systems
• Thorough knowledge of departmental and bank products and services

Responsibilities

• Functions as the primary daily contact between commercial banking customers and U.S. Bank.
• Maintains and expands the relationship with customers by providing overall customer support services.
• Works proactively to identify potential problems, compliance issues, and to maximize client satisfaction and encourage expansion of the relationship.
• Identifies products and services that meet customers needs.
• Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED