Commercial Banking Assistant

Home › Millennium Bank•Calhoun, GA

About The Position

Millennium Bank is seeking a Commercial Banking Assistant to provide administrative, operational, and customer service support to its Commercial Lending team. The role works closely with designated lenders throughout the loan process—from origination and documentation through closing and post-closing activities—and helps maintain strong customer relationships. The assistant helps ensure loan transactions are processed accurately and efficiently in accordance with Bank policies and regulatory requirements. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a collaborative, customer-focused environment. The role also supports portfolio management and loan administration, maintains accurate loan files, and provides responsive assistance to commercial customers and business partners. Candidates must satisfy a background screening that includes credit history, a drug screen, and criminal records.

Requirements

  • High school diploma or GED required.
  • Highly organized and detail-oriented, with the ability to manage multiple priorities in a collaborative, customer-focused environment.
  • Must satisfy a background screening including credit history, drug screen, and criminal records.

Nice To Haves

  • Associate or bachelor’s degree in Business Administration, Finance, Accounting, Banking, or a related field preferred.
  • 2–4 years of banking experience preferred, particularly in commercial lending, loan processing, loan operations, or a related position.
  • Previous experience supporting commercial lenders and processing commercial, consumer, or mortgage loans preferred.
  • Experience with loan documentation, collateral requirements, and loan closing procedures preferred.

Responsibilities

  • Assist commercial lenders with loan origination, including gathering financial information, preparing loan files, coordinating closings, and completing post-closing requirements.
  • Conduct UCC, VIN, corporate, and other searches to verify collateral and business information.
  • Obtain and review credit reports, title reports, flood determinations, appraisals, environmental reports, and other required loan documentation.
  • Coordinate with lenders, attorneys, title agencies, customers, and other parties to facilitate accurate and timely loan closings.
  • Assist with loan closings and ensure required documents are properly prepared, executed, and submitted for processing.
  • Ensure liens and other security interests are properly documented, filed, and recorded.
  • Assist lenders with annual loan reviews, renewals, and ongoing portfolio management activities.
  • Monitor tickler reports, obtain updated financial information, and follow up on outstanding documentation.
  • Prepare payoff letters, loan correspondence, and reports for credit meetings.
  • Review loan documentation and operational reports to identify and resolve outstanding items or exceptions.
  • Maintain accurate and organized loan files, upload documents into the Bank’s imaging system, and coordinate with Loan Operations.
  • Provide professional, courteous, and responsive service to commercial customers and business partners.
  • Respond to customer inquiries, research account-related issues, and coordinate timely resolutions.
  • Assist commercial customers with deposit accounts, cash management services, and other banking needs.
  • Support lenders in maintaining positive customer relationships and identifying opportunities to recommend appropriate Bank products and services.
  • Communicate with customers, lenders, and third parties to provide updates and support a positive customer experience.

Benefits

  • Health, dental, and vision insurance
  • Company-paid life and AD&D insurance
  • Company-paid short-term and long-term disability
  • 401(k) with employer matching
  • Employee Assistance Program (EAP)
  • Generous paid time off
  • Up to 11 paid holidays
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