Commercial Banking Assistant I (45671)

Landmark National Bank•Dodge City, KS

3d•Onsite

About The Position

Consistently delivers the Landmark National Bank promise that “Everyone starts as a customer and leaves as a friend” by providing administrative, operational, and customer support to Commercial Banking Officers throughout the loan origination, documentation, closing, and servicing process. This role helps ensure exceptional customer experience while maintaining compliance with bank policies, regulatory requirements, and internal controls.

Requirements

High school diploma or equivalent required.
One year of banking experience preferred.
Experience with commercial lending processes or loan documentation preferred.
Computer proficiency and technical aptitude with the ability to use Microsoft products, including Excel, Word and PowerPoint.
Effective planning and priority setting; ability to manage several complex projects simultaneously while working under established deadlines.
Excellent written and verbal communication skills.

Nice To Haves

Associate's degree in business, finance, accounting, or related field preferred.

Responsibilities

Obtain information required for loan origination, including credit reports, appraisals, title work, insurance information, flood determinations, and Secretary of State searches.
Prepare disbursement worksheets, loan documentation checklists, and related loan documentation.
Ensure loan files are complete, accurate, and comply with bank policies.
Scan and maintain loan documentation in bank systems.
Monitor exception reports and obtain missing documentation.
Verify liens are perfected and collateral documentation is properly maintained.
Provide exceptional customer service and support daily loan transactions.
Serve as liaison between Commercial Banking Officers, Loan Documentation, and Loan Operations.
Support relationship management activities and ongoing customer needs.
Maintains strict confidentiality of customer, loan, and bank information in accordance with bank policies and regulatory requirements.
Supports internal and external audit activities by maintaining complete, accurate, and audit-ready loan documentation.
Participate in Quarterly Job Progress Plan activities.
Engage in team meetings, huddles, and culture initiatives.
Perform other duties as assigned.
Demonstrates respect for others by fostering an inclusive, collaborative, and professional work environment.
Embraces curiosity by seeking to learn, improve, and identify opportunities for growth and innovation.
Acts with integrity by maintaining accountability, following policies and procedures, and doing what is right for customers, colleagues, and the Bank.
Promotes authenticity through open communication, transparency, and trust-building relationships.
Strengthens unity by working cooperatively across teams, supporting shared goals, and contributing to a positive culture.
Ensures accuracy and timeliness of transactions
Understands banking systems and workflows
Process improvement mindset (efficiency, error reduction)
Maintains strong documentation and audit readiness
Execution discipline in a regulated environment
Maintains reliable and predictable attendance to meet business and customer needs
Makes sound, data-informed decisions
Applies policies while exercising appropriate discretion
Balances client needs with risk management standards
Escalates issues appropriately
Demonstrates accountability for outcomes
Understands internal policies and procedures
Applies governance frameworks consistently
Stays current on changing regulatory expectations
Demonstrates audit readiness
Supports examiner interactions as needed