Commercial AVL Design Consultant

Sweetwater Sound•Fort Wayne, IN

1d•Onsite

About The Position

Sweetwater, the nation's number one online retailer of music instruments and pro audio gear, is seeking to add a detailed, driven, and passionate Commercial AVL Design Consultant to our growing Commercial Audio Team! In this role as a Commercial AVL Design Consultant, you will be in charge of all sales and pre-sales tasks (pre-contract) associated with projects being handled by Sweetwater's Commercial AVL department, acting as the front end for all AVL projects and setting the stage for future steps in the integration process. In this position, you will be responsible for the coordination of leads that funnel through internal intake platforms, discovery calls with clients, project handoff to design and operation teams, and the presentation of system proposals to clients prior to contract agreements. You will act as a bridge to connect the client, their Sales Engineer, and the rest of the Commercial team in charge of seeing the project through to completion. You will also be tasked with document generation for a project, including contract drafts and design proposals. Early in the Commercial team's rollout, this position may be required to offer feedback and assistance on post-contract sales and customer interaction.

Requirements

Bachelor's Degree in Audio Engineering, Music Technology, Electrical Engineering, or related field
Extensive knowledge of AVL equipment and their integration in commercial systems
3-5+ years of relevant design, sales, or operations experience within commercial integration
Firm understanding of subcontracting workflows and challenges
Familiarity with live sound, recording consoles, signal flow, and networking for AVL systems
Outstanding organizational skills, along with excellent written and verbal communication abilities

Nice To Haves

WOWs The Customer - Deep passion and desire for creating amazing customer & colleague experiences
Gets Things Done - Great work ethic and moves with a sense of urgency
Obsesses over the Details – committed to paying attention to the details
Drives Continuous Improvement – Always focusing on effective and efficient work and way to get better
Develops the Future – committed to pursuit of growing personally & professionally and has a focus on bringing your colleagues along with you on that journey

Responsibilities

Coordinate initial client meetings to identify pain points and functional requirements for AVL systems, performing Discovery and Needs Analysis for each client
Create conceptual system designs and Scopes of Work (SOW)
Facilitate program handoff design and operation teams to ensure technical solutions align with the client's goals
Keep clients and Sales Engineers informed during each stage of the project prior to contract and lead formal presentations
Maintain accurate records of sales activities, pipeline stages, and forecasting in Project Resource Central
Draft project documentation, including contracts, presentation documents etc.