Commercial Auto Claims Representative

Great American Insurance Group•OH Work at Home, OH

2d•$56,000 - $75,000•Remote

About The Position

Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow. At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best. This role supports the Accelerated Auto Group (AAG), a high-volume, low-severity commercial auto claims unit serving multiple internal divisions. We are open to remote candidates for this role. Job title and pay will be dependent upon successful applicant's level of experience.

Requirements

Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.
Generally, a minimum of 6 months of experience in property and casualty claims handling.
Works within specific limits and authority on assignments of moderate technical complexity and coordination.
Demonstrates functional analytical, negotiation, and problem-solving skills.
Demonstrates knowledge of insurance policies, coverage, and claims handling procedures.
Develops and maintains knowledge of industry laws and regulations.
Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims.
Strong interpersonal and communication skills with the ability to build relationships and handle negotiations.
Proven ability to handle confidential information with discretion.
This job is non-exempt in California and Washington

Nice To Haves

Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).

Responsibilities

Manages an inventory of claims to evaluate compensability/liability.
Conducts claim investigations to confirm coverage and to determine liability, compensability and damages.
Determines and may negotiate appropriate claim settlements/reserves within prescribed authority.
May attend arbitrations, mediations, depositions, or trials.
Conveys routine to moderately complex information regarding coverage and settlements to insureds, claimants, and external partners.
May authorize payments in accordance with assigned authority limit and ensures payments are made in a timely manner.
Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
Performs other duties as assigned.