P&C CSR
The Jonus Group•Eau Claire, WI
•Onsite
About The Position
Seeking a dedicated and detail-oriented Commercial and Personal Lines Customer Service Representative (CSR) to join a growing team. The ideal candidate will bring a strong background in insurance, a commitment to excellent customer service, and the ability to handle a variety of responsibilities in a fast-paced environment.
Requirements
- Minimum of 1+ years in the insurance industry, with a strong preference for candidates with good tenure and prior experience in commercial or personal lines.
- Proficiency in Epic software is a plus.
- Strong organizational and multitasking abilities.
- Excellent communication and interpersonal skills.
- A customer-focused mindset with a commitment to delivering exceptional service.
- High school diploma or equivalent required.
Nice To Haves
- Property & Casualty (P&C) license preferred; open to candidates with relevant experience willing to obtain licensure.
- Additional certifications or training in insurance is a plus.
Responsibilities
- Provide A-Z servicing for commercial and personal lines accounts, supporting account managers in day-to-day operations.
- Handle small to mid-market commercial lines and generalist personal lines accounts.
- Assist with quoting new and renewal business.
- Maintain strong relationships with clients, ensuring their needs are met promptly and professionally.
- Utilize Epic software to manage accounts and documentation efficiently.
Benefits
- Comprehensive benefits package available
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
