Commercial Account Manager (CAM) – AGM Market Development

Insightec•Foxborough, MA

13h•Hybrid

About The Position

Insightec is a growing medical technology company transforming patient lives through innovative incisionless surgery. The Exablate® Neuro platform focuses sound waves, guided by MRI, to provide tremor relief to patients with Essential Tremor and Tremor-dominant Parkinson’s Disease. Research for future applications in the neuroscience space is underway in partnership with leading academic and medical institutions. Insightec is a global team united by a common vision to transform healthcare by making focused ultrasound a standard of care for patients. The company culture is built on values of integrity, team, quality, innovation, and patient care. Insightec is a unicorn status company, valued at over $1B, with over 350 employees globally. This role offers the opportunity to do meaningful work in a mission-driven environment.

Requirements

5 years’ experience of business development/Account management in the medical device industry – Mandatory
Critical thinking, ability to problem solve & creatively bring solutions to customer
Ability to operate independently
Savvy with salesforce and capable of pulling data from SFDC to make meaningful reports.
Ability to influence and have a seat at customer table for driving program success
Communication skills with internal (INSIGHTEC) and external (customer, distributor) stakeholders to articulate vision, rally towards a common goal, and build execution support.
Fluent English - speaking and writing.
This position requires extensive travel (about 60% of the work time) to: customer sites, trade shows, national and international.

Nice To Haves

Scientific (BA, MA) is an advantage.
Experience in Movement Disorder area
Additional Asian language

Responsibilities

Work with designated install base sites to execute MRgFUS program and business activities to accelerate patient throughput and achieve financial profitability.
Reach annual goals of number of treatments, and revenues from the sites (including service and disposables / kits purchase).
Be responsible for partners in your regions for the alignment of CAM programs and execution of market account development plans.
Be the first point of contact to manage communications relating to site account matters.
Focus on the mortality business (ET and PD) and navigate information to working plans for growth at each IB site.
Contribute to and drive the CAM enhancement plan to improve results and accelerate to standard of care in AGM.
Improve patient throughput and accelerate treatment numbers with clear action plans transformed to activities of successful outcomes.
Understand IB site workflow, which might be unique to each account, and implement strategies to achieve optimal performance of patient care and utilization.
Support market access projects.
Build programs with meaningful content and host regular meetings at site to provide continuous knowledge of FUS.
Collaborate with the Application Team to build skillsets for treating clinicians that drive patient satisfaction and optimal treatment numbers.
Become the center of resource for our partners and IN site customers.
Identify and fully understand each account workflow by producing clear recommendations for patient journey to patient story at each IB site.
Build strong relationships with partners and staff at IB site, especially neurologists, neurosurgeons, radiologists, Medtech, nurses, and patient coordinators.
Ensure partners’ accuracy in weekly reports, treatment forecast, and IB status updates for management reporting.
Support working plans to build treating clinicians skillsets up to masterclass standards to establish a pool of KOL resources.
Find new ways for new results and share recommendations for continuous improvement in patient care and treatment outcomes.
Be a team player and support the overall success of AGH strategic growth pathway and acceleration to standard of care.
Embed into customer environment and gain in-depth knowledge of hospital operations, patient flow, financial model with focus on business and operational outcomes.
Work in close cooperation with application team, service team, distributors, sales, marketing, and reimbursement teams.