Sr Commercial Account Executive - Michigan

ServiceNowDetroit, MI
Remote

About The Position

The Commercial Account Executive will produce new business sales revenue from software licenses within customers in the Ohio area with 1,000 to 5,000 employees. This will be achieved through territory planning, including researching prospect customers, using business development strategies and completing field-based sales activities within an assigned territory. ServiceNow is building an AI-native culture where technology and talent are unstoppable together. Join us to put AI to work for people.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 5+ years of experience in a Commercial Account Executive (or equivalent) role within the IT industry.
  • Experience achieving sales targets.
  • Ability to work in a matrixed support organization using multiple virtual specialists.
  • Executive-level relationship management experience.
  • Ability to provide transparency to sales process with excellent CRM hygiene.
  • Travel: 20-40%, and in some cases up to 50%.

Responsibilities

  • Builds relationships within Mid-Market clients while achieving quarterly and annual sales quotas for an assigned territory.
  • Develop and run a sales strategy in the allocated territory with a target prospect list, and a regional sales plan.
  • Partner with the marketing team to initiate marketing plans to increase growth.
  • Qualify prospects and develop new sales opportunities and ongoing revenue streams.
  • Arrange and conduct initial product demonstrations and presentations.
  • Lead ongoing account management to ensure customer satisfaction and improve additional revenue streams.
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap.
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