Comment Management Specialist

HDR • Madison, WI

32d

About The Position

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

Watch Our Story:' https://www.hdrinc.com/our-story'

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

We believe electricity powers modern life. As part of our Power sector, you’ll help shape how electricity is generated, transmitted and delivered as global energy demands grow. From massive data centers to modernizing transmission systems, our industry-recognized engineers and scientists have been at the forefront of grid transformation for more than a century. You’ll work side-by-side with these experts and contribute to reliable, resilient and sustainable power systems, helping communities thrive and industries expand. This isn’t just a job, it’s a chance to drive infrastructure forward, power innovation and leave your mark on our energy future.
Position Overview:
We are seeking a highly organized and detail-oriented Comment Management Specialist to support landowner and stakeholder engagement on infrastructure projects. This role focuses on managing incoming comments, drafting responses, tracking interactions, and maintaining accurate records in project databases. The ideal candidate is comfortable communicating with landowners, following established processes, and performing administrative tasks that keep projects running smoothly.

Requirements

• Proficient in Microsoft Office products
• Strong written and verbal communication skills
• Strong organizational skills
• Strong attention to detail
• Ability to work in a team environment, with shared work assignments
• Ability to prioritize and manage multiple deadlines simultaneously
• Service and client-oriented personality

Nice To Haves

• Strong written and verbal communication skills.
• Comfortable engaging with landowners and stakeholders.
• Detail-oriented with strong organizational skills.
• Ability to follow established processes and procedures.
• Basic proficiency in database entry and management.
• Team-oriented and willing to support the project in a variety of administrative tasks.
• Experience in public engagement, landowner relations, or infrastructure projects.
• Familiarity with project management or customer relationship management (CRM) software.

Responsibilities

• Serve as a primary point of contact for landowner and stakeholder comments related to infrastructure projects.
• Draft clear, professional responses to inquiries and feedback.
• Track, document, and manage all comments and responses in project databases.
• Upload, organize, and maintain project mailings, notifications, and contact lists.
• Coordinate and track engagement meetings, ensuring attendees, materials, and follow-up items are accurately documented and updated.
• Follow established engagement processes and protocols to ensure consistency and compliance.
• Support project teams by monitoring comment trends and providing updates as needed.
• Assist with other administrative and project support tasks as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees