Command Center Warehouse Specialist

Teleperformance•El Paso, TX

3d•$19 - $21•Onsite

About The Position

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients. This position is 100% onsite in El Paso, TX. Work at home is not available for this position.

Requirements

Must have a strong understanding of Communication (Video, Data and Voice) networking components, PC Hardware/Software and Operating Systems.
One year of Technical Support & Network service experience in a related field preferred.
Knowledge of the Microsoft Office Products – Excel, Word and Outlook.
Excellent verbal and written communication skills.
Ability to work independently and multi-task.
Ability to lift 40 lbs.
Be detail-oriented and well organized.
Strong customer service skills, confident at handling escalations in a calm and professional manner.
Must be able to work onsite in El Paso
Basic computer skills, and they have to lift 40lbs
Must be flexible to work any 5 days and any 8 hours between 9AM-8PM.
Very good attendance habits.
Excellent organizational and time management skills.
Excellent verbal and written communication skills.
Ability to work independently and multi-task.
Ability to work in a changing environment.
No correction communications in the last 90 days
High level of expertise in Teleperformance & client policies, tools, applications & practices.
Strong Knowledge of the Microsoft Office Products – Excel, Word, and PowerPoint.

Responsibilities

Be organized and have the ability to accurately track all components both incoming and outgoing
Open and manage trouble ticket system for all requests
Be familiar with safe packing procedures and various shipping methods
Demonstrate a positive attitude at all times.
Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.
Adhere to all work schedule assignments.
Abide by and support management directives and adhere to all Teleperformance policies