Command Center Specialist

Dean Dorton • Indianapolis, IN

19h • Hybrid

About The Position

The Command Center Specialist supports Dean Dorton professionals by processing client-related projects and ensuring all deliverables meet firm standards. This role plays a critical part in preparing high-quality, accurate, and timely materials that support client service and firm operations. The Command Center Specialist supports Dean Dorton professionals by processing client-related projects and ensuring all deliverables meet firm standards. This role plays a critical part in preparing high-quality, accurate, and timely materials that support client service and firm operations.

Requirements

• Minimum of two (2) years of experience in an administrative support role.
• Strong critical thinking skills with the ability to manage multiple tasks and deadlines.
• Excellent verbal and written communication skills.
• Ability to work effectively with diverse stakeholders at all levels of the firm.
• Microsoft Office Suite
• Office equipment (copiers, binding machines, etc.)
• Communication platforms

Responsibilities

• Receive, scan, and process incoming client documents accurately and efficiently.
• Prepare, format, assemble, and review confidential client materials, including tax returns, financial reports, and proposals, in accordance with firm standards.
• Perform administrative and quality control reviews for outgoing client deliverables.
• Update project and document status within the firm’s workflow management system.
• Maintain organized electronic file storage and documentation.
• Track and maintain inventory of supplies used in document processing.
• Serve as back-up support for the Front Desk Coordinator and Command Center Associate as needed.
• Demonstrate strong attention to detail and accuracy in all work products.
• Manage multiple assignments and deadlines with organization and accountability.
• Communicate professionally with Command Center leadership and internal stakeholders.
• Exercise discretion and sound judgment when handling sensitive and confidential materials.
• Collaborate effectively with team members to support workflow continuity.
• Support cross-training efforts within the Command Center to ensure operational coverage.
• Participate in process improvements that enhance efficiency and quality standards.
• Contribute to a collaborative and service-oriented Office Services team culture.

Benefits

• Flexible work schedules and environment
• Paid Time Off (PTO)
• Paid family leave, medical leave, and maternity/paternity leave programs
• Retirement benefits, including a best-in-class employer match and automatic profit sharing.
• Telemedicine, mental health resources and wellness program reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed