Command and Base Event Day Staff (Part-Time)

Miami Dolphins and Hard Rock Stadium•Miami Gardens, FL
•Onsite

About The Position

The Miami Dolphins and Hard Rock Stadium are seeking part-time, hourly Command Center and Base Event Day Staff to work events at Hard Rock Stadium in Miami Gardens, Florida. Events include Miami Dolphins games, the Miami Open, the Formula 1 Hard Rock Miami Grand Prix, University of Miami Hurricanes games, concerts, and soccer matches. The role collaborates with stadium security, guest experience, stadium operations, management, police officers, and other on-site emergency departments to coordinate responses to emergency and non-emergency incidents and help maintain facility safety and security. The position pays $20 per hour and is based on site. Employment offers are contingent on successful completion of drug and background screening. The company provides equal employment opportunities without regard to protected characteristics under applicable law.

Requirements

  • High school diploma.
  • Proficiency in English.
  • Strong verbal and written communication skills.
  • Ability to take initiative and thrive in a critical, fast-paced environment.
  • Willingness to work long and varied hours, including nights, weekends, and holidays.
  • Strong typing, computer, and technology skills, with a basic understanding of database collection.

Nice To Haves

  • Spanish proficiency.
  • Familiarity with security policies, procedures, and practices.

Responsibilities

  • Prioritize and dispatch stadium personnel in response to emergency and non-emergency service calls received by phone, SMS, and radio on Hard Rock Stadium grounds.
  • Use multi-channel communication systems for dispatch and maintain call logs through Incident Management Software.
  • Process and evaluate incoming incident reports through 24/7 Software and respond using appropriate communication and dispatch procedures.
  • Adhere to ad hoc requests from management.
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