Combo I&R Technician (Copper/Fiber)

CS Contract Solutions•Durham, NC

5d•$104,000 - $208,000•Onsite

About The Position

The Combo I&R Technician (Copper/Fiber) position in Mt. Airy, North Carolina is a full‑time field role focused on installing DSL internet services, delivering world‑class quality, and providing product education to both residential and commercial customers. As the prime contractor in this market, we rely on our Combo I&R Technician (Copper/Fiber) team to represent the standard of excellence our clients expect.

Requirements

MUST HAVE ONX‑580 or HST‑3000 and all required tools
Experience with fiber optic internet, home phone service, and Copper plant/premise wiring
Personal truck, van, or SUV with ladder rack
Ability to lift up to 80 lbs unassisted
Android smartphone and laptop (no Chromebook)
Microsoft Excel proficiency
Required PPE: lace‑up steel‑toe boots with defined ½” heel, hard hat, reflective vest, fall resistor, safety cones
Strong communication skills and ability to multitask

Responsibilities

Installing, maintaining, and repairing Fiber and Copper systems for residential and commercial customers
Ensuring proper performance of internet, phone, and (when applicable) TV services
Completing pre‑install work orders, post‑install verification, and customer education
Placing aerial or buried Fiber/Copper drop wire and installing interior/exterior wiring
Following all safety rules and OSHA regulations
Working at heights using various ladders and navigating tight spaces
Assisting fellow technicians when needed
Maintaining a professional appearance and communication style
Adapting to new processes and information
Using internal systems for work orders and timekeeping
Meeting minimum performance metrics (Repeats, Productivity, NPS, Completions)