Combination Technician

ArvigWalker, MN
$25 - $34Onsite

About The Position

As a Combination Technician II you execute service orders for commercial systems, repairs, and facilities maintenance, ensuring efficient and professional customer interaction. Troubleshoot and resolve advanced technical issues, perform installations and upgrades, and maintain optimal system performance. Uphold safety standards, maintain vehicle readiness, and complete documentation accurately.

Requirements

  • Minimum of 5 years of experience with installation, repair, and disconnection of telecommunications services, such as high-speed internet, wired, wireless and telephone services.
  • 5 or more years of experience operating test equipment
  • Valid Class D Driver's License with acceptable driving record
  • Power Limited Technician License
  • Good analytical skills, troubleshooting, and problem solving skills
  • Good communication and excellent customer service skills
  • Ability to adapt and embrace new technology and products; work effectively with a wide variety of personalities
  • High School Diploma Bachelor's or equivalent
  • Five or more years of experience in installation, repairs, and disconnection telecommunications services, such as high speed internet, wired, wireless and telephone services.
  • Advanced understanding of telephone equipment, wiring, color code, test gear, installation and troubleshooting
  • Proficient in internet installation, test gear, and troubleshooting
  • Familiarity with fiber, copper, coax, and wireless platforms
  • Comprehensive understanding of advanced telecommunications and networking systems
  • Ability to adapt and work effectively with new technologies and products
  • Proficient in operating computers and related software
  • Skilled in handling and operating hand and power tools
  • Demonstrated fiber splicing expertise
  • Valid Class D Driver's License with a driver rating above "unacceptable"
  • Excellent customer service skills with the ability to educate and communicate effectively with customers
  • Calm and level-headed under service disruptions or outages, maintaining a professional demeanor

Nice To Haves

  • AAS degree in Telecommunications or related

Responsibilities

  • Execute service orders for commercial systems, repairs, and facilities maintenance, ensuring efficient and professional customer interaction.
  • Troubleshoot and resolve advanced technical issues.
  • Perform installations and upgrades.
  • Maintain optimal system performance.
  • Uphold safety standards.
  • Maintain vehicle readiness.
  • Complete documentation accurately.

Benefits

  • Competitive Pay
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) program
  • Employee Stock Ownership Plan (ESOP)
  • Generous paid time off
  • Holidays
  • Educational reimbursement opportunities
  • Company service discounts
  • FREE internet at your primary residence where Arvig provides service
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