Collision Shop General Manager
About The Position
General Manager – Collision Repair Lead People. Drive Performance. Build Something Great. At VIVE Collision, we believe exceptional results start with exceptional people. As one of the fastest-growing collision repair organizations in the Northeast, we're investing in talented leaders who are passionate about developing high-performing teams, delivering an outstanding customer experience, and driving operational excellence. If you're an experienced collision repair leader looking for the opportunity to make a meaningful impact while growing your career with a company that values People, Process, and Passion, we'd love to meet you.
Requirements
- Minimum of 5 years of leadership experience managing a collision repair facility
- Proven ability to lead, coach, and develop successful teams
- Strong operational and financial management skills
- Experience managing production, workflow, cycle time, and shop profitability
- Strong knowledge of estimating, blueprinting, repair planning, and customer service
- Experience working with DRP relationships is a plus
- Proficiency with CCC ONE estimating and management software preferred
- Excellent communication, organizational, and problem-solving skills
- Ability to thrive in a fast-paced, team-oriented environment
- Commitment to delivering high-quality repairs and an exceptional customer experience
Nice To Haves
- Experience working with DRP relationships is a plus
- Proficiency with CCC ONE estimating and management software preferred
Responsibilities
- Lead the day-to-day operations of the collision repair center
- Build, coach, develop, and motivate a high-performing team
- Foster a positive, accountable, and safety-focused work environment
- Conduct daily production meetings to keep repairs moving efficiently
- Manage repair plans, production schedules, and technician workflow
- Dispatch work to maximize productivity and cycle time performance
- Support estimating and repair planning when needed
- Monitor financial performance, sales goals, accounts receivable, pending credits, and shop profitability
- Review and reconcile repair orders while ensuring timely closing of completed work
- Oversee payroll approval, scheduling, and other people management responsibilities
- Deliver an exceptional customer experience while maintaining company CSI standards
- Maintain an organized, clean, and efficient facility
- Partner with operations leadership and support teams to continuously improve shop performance
Benefits
- Competitive compensation based on experience and qualifications
- Medical, dental, and vision insurance beginning on Day One (including domestic partners)
- $50,000 employer-paid life insurance
- 401(k) with company match
- Health Savings Account (HSA)
- Paid Time Off to support work-life balance, including: Six paid holidays, Black Friday, Your Birthday off
- Paid I-CAR and OEM certification training
- Ongoing leadership development and career advancement opportunities
- Employee Assistance Program providing confidential support for: Mental health and counseling services, Financial and legal assistance, Wellness and lifestyle benefits, Professional development and peak performance coaching
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
