Collision Parts Coordinator / Estimator Trainee
About The Position
International Sport Motors (ISM) is a growing OEM-certified collision repair facility seeking a highly organized and motivated Collision Parts Coordinator / Estimator Trainee to join our team. This position is ideal for someone who enjoys cars, thrives in an organized environment, and is interested in developing a long-term career in the collision repair industry. This is not simply a front desk or administrative role. The successful candidate will play a critical role in supporting production, managing parts flow, assisting customers, and learning the estimating side of the business. This position is designed to develop into: Junior Estimator, Collision Estimator, or Production Manager for the right candidate. No collision repair experience is required, but organization, accountability, and a willingness to learn are essential.
Requirements
- Strong organizational skills
- Attention to detail
- Professional communication skills
- Ability to manage multiple tasks
- Reliable attendance and punctuality
- Positive attitude and willingness to learn
Nice To Haves
- Automotive experience
- Collision repair experience
- Parts department experience
- Customer service experience
- CCC One experience
Responsibilities
- Receive and process incoming parts
- Verify and mirror-match parts against estimates
- Tag and organize parts by repair order
- Process parts returns
- Coordinate vendor pickups
- Track outstanding credits and return status
- Maintain accurate parts documentation in CCC One
- Check in customer vehicles
- Perform intake documentation and photos
- Assist customers with scheduling and communication
- Maintain repair documentation and authorizations
- Scan and organize repair documents
- Process customer payments
- Maintain accurate file documentation
- Assist with operational reporting and tracking
- Learn CCC One estimating software
- Assist with basic preliminary estimates
- Learn insurance repair procedures
- Develop repair planning knowledge
- Support production and workflow management
Benefits
- Opportunities for advancement and increased compensation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
