Collision Estimator
Crash Champions•Santee, CA
•$66,170 - $155,000•Onsite
About The Position
Crash Champions is a rapidly growing multi-shop operator (MSO) in the collision repair industry, operating over 650 locations across the U.S. The company also manages the Crash Champions LUXE | EV Certified brand for highline and luxury EV repairs. Founded in 1999, Crash Champions prioritizes a 'People First' approach to delivering superior collision repair services.
Requirements
- Customer Service Skills
- Organization and multi-tasking skills
- Good time management
- Ability to adapt easily to fast-paced environment
- Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex
Nice To Haves
- Knowledge of dealing with Insurance partners preferred
Responsibilities
- Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
- Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
- Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC.
- Keep customers informed about the status of their vehicle and provide an excellent customer experience.
- Pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process.
- Pre-close the final repair order, handle disbursement paperwork, address exceptions in the file, and ensure carrier-specific requirements are complete.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Group Life Insurance
- Disability Insurance
- 401k Retirement Plan with match
- Referral Bonus (“Cash From Crash”)
- 5 Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
