Collision Estimator

CYB Human Resources • Tallahassee, FL

40d • Hybrid

About The Position

Are you highly organized, customer-focused, and eager to build a long-term career in the collision repair industry? We are seeking a motivated Collision Estimator to join our growing team. This position is ideal for someone with strong organizational, communication, and problem-solving skills who is looking to develop a successful career in collision estimating. While previous collision estimating experience is beneficial, we are willing to train the right individual who possesses strong foundational skills, a willingness to learn, and a commitment to delivering exceptional customer service. If you're dependable, detail-oriented, and enjoy working in a fast-paced environment, we'd love to hear from you.

The Collision Estimator serves as a key point of contact for customers throughout the repair process by preparing accurate repair estimates, coordinating with technicians and insurance partners, maintaining organized documentation, and ensuring an exceptional customer experience from estimate through vehicle delivery. This role requires strong communication skills, attention to detail, sound judgment, and the ability to effectively manage multiple priorities while learning the technical aspects of collision estimating.

Requirements

• High School Diploma or GED.
• Minimum two years of experience in customer service, administrative support, office coordination, automotive service, insurance, or a related field.
• Strong computer proficiency, including Microsoft Office.
• Excellent written and verbal communication skills.
• Strong organizational and follow-up abilities.
• Ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

• Previous collision estimating experience.
• Experience in automotive, collision repair, insurance, or a related industry.
• Experience reviewing estimates, invoices, work orders, or technical documentation.
• Familiarity with customer-facing service environments.

Responsibilities

• Prepare and review vehicle repair estimates.
• Gather vehicle damage information and supporting documentation.
• Communicate with customers, insurance representatives, vendors, and internal team members.
• Coordinate estimate approvals and repair authorizations.
• Maintain accurate electronic repair files and documentation.
• Assist with parts ordering and verify parts received.
• Monitor repair progress and communicate status updates as needed.
• Learn estimating systems, repair procedures, and insurance guidelines.
• Maintain accurate records using company software and Microsoft Office.
• Deliver exceptional customer service throughout the repair process.
• Support daily operations while maintaining accuracy and efficiency.

Benefits

• Comprehensive on-the-job training
• Ongoing mentorship and professional development
• Monthly performance bonus opportunities
• Stable full-time employment
• A collaborative, team-oriented work environment
• The opportunity to build a rewarding long-term career in the collision repair industry

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED