Collision Estimator

Collision Center • Indianapolis, IN

11d • Onsite

About The Position

Collision Repair Estimator (Customer & Insurance Focused) Tom Wood Collision is a high-performing, OEM-certified collision repair facility in Indianapolis seeking an Estimator to join our growing team. With over 20 manufacturer certifications and a commitment to proper repairs, we focus on quality, safety, and customer experience— where precision and quality aren’t negotiable. This role is not a traditional estimating position. Our team utilizes dedicated Blueprinters, allowing Estimators to focus on customer communication, insurance coordination, and repair process management.

Requirements

• Experience in collision repair, automotive, or a related field (1+ year preferred, but willing to train the right candidate)
• Strong communication and customer service skills
• Ability to negotiate and problem-solve with insurance companies
• Organized, detail-oriented, and team-focused mindset
• Passing a background check, motor vehicle record review, social security verification, and drug screening

Nice To Haves

• Background in parts, service, or estimating is a plus

Responsibilities

• Guide customers through the repair process from start to finish
• Communicate with insurance companies to ensure proper repair approvals
• Manage expectations, timelines, and updates for customers
• Advocate for safe, OEM-compliant repairs
• Build strong relationships with customers and insurance partners

Benefits

• 4-day work week (four 10-hour shifts, 3-day weekends)
• Bonus/Commission opportunities for CSI, Sales, and Accounts Receivable
• Ongoing training and career development opportunities
• Paid Time Off & Vacation
• Paid Holidays
• Medical, Dental & Vision Coverage
• 401(k) with Company Match
• Life & Disability Insurance
• Professional Training & Career Development
• Tuition Reimbursement
• Service Awards
• Opportunities for Advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed