Collision Estimator

SVE Autobody•Broomfield, CO

15d•Onsite

About The Position

At SVE Autobody Specialists, we restore vehicles to like-new or better condition with precision, integrity, and an uncompromising commitment to quality. We specialize in premium and luxury vehicles, where attention to detail and customer experience are everything. Our Estimators are at the center of it all—driving accuracy, communication, and profitability while delivering a seamless experience for both customers and insurance partners. We are looking for a highly skilled and detail-driven Collision Estimator to join our team. This role is responsible for accurately assessing vehicle damage, writing complete repair estimates, and managing the repair process from intake through delivery. You will serve as the primary point of contact for both customers and insurance companies—owning communication, documentation, and ensuring every job is properly scoped, approved, and executed without delays. This is a high-impact role directly tied to revenue accuracy, cycle time, customer satisfaction, and overall job profitability.

Requirements

Experience as a collision estimator (CCC experience preferred)
Strong understanding of repair processes, blueprinting, and supplements
Excellent negotiation skills with insurance companies
Exceptional attention to detail and documentation
Strong communication and customer service skills
Ability to manage multiple jobs in a fast-paced environment
Team-oriented with a high level of accountability and ownership

Responsibilities

Perform thorough inspections and identify all visible damage
Write accurate, complete estimates in CCC
Capture all billable items (labor, parts, sublet, additional services)
Document all customer requests and concerns
Ensure all information is clearly entered and communicated to production
Participate in full teardown and blueprinting
Identify hidden damage with technicians and GM
Write and submit supplements quickly and accurately
Negotiate with insurance for full scope approval
Ensure every repair plan is complete and production-ready
Serve as the primary customer contact throughout the repair process
Provide updates at least every 3 days (status, delays, timeline)
Set clear expectations from day one
Deliver a professional, responsive, and empathetic experience
Document all communication in CCC (calls, texts, emails)
Communicate directly with adjusters and insurance partners
Submit estimates and supplements for approval
Negotiate to ensure proper repair scope and compensation
Drive timely approvals to avoid production delays
Ensure jobs are fully ready before entering production: Complete estimate and blueprint, All customer requests documented, Repair plan clearly communicated in CCC
Align with Parts Manager to confirm correct parts ordering
Coordinate scheduling with GM
Walk the shop daily to track repair progress with technicians
Maintain complete, accurate, and organized repair files in CCC
Ensure all estimates, supplements, photos, notes, and requests are documented
Verify all items are properly tied to the Repair Order (RO)
Review repairs prior to delivery
Conduct final walkthroughs with customers when needed
Confirm all work and requests are completed
Ensure payment is collected prior to release