Collision Estimator - Group 1 Toyota Stone Moutain
Group 1 Automotive, Inc.•Lilburn, GA
•Onsite
About The Position
Group 1 Toyota Stone Mountain is seeking a Collision Estimator to join their team. This role will support both the Stone Mountain and World Toyota (Chamblee) locations. The ideal candidate is hard-working, self-motivated, possesses attention to detail, follows instructions, and can work well independently as part of a great team. This is an opportunity to learn on the job.
Requirements
- Must have an interest in automotive repairs
- Must be Mercedes-Benz or Toyota certified
- Must have sales experience
- Available for Saturday schedule
- Proficient at operating a personal computer including Microsoft Office: E-mail, Excel and Word
- Ability to work independently and be self-motivated
- High school diploma or equivalent
- Valid driver license in the state that you will work and a good driving record
- Great attitude with high-energy personality
- Excellent customer service skills
- Professional appearance and work ethic
- Ability to work well in a process driven environment
- Outstanding communication skills in both verbal and written
Nice To Haves
- ADP Dealer Services Experience a plus
Responsibilities
- Greets customers upon arrival as well as communicate with them on the telephone providing information, scheduling appointments and collecting customer vehicle information
- Builds and maintains strong relationships with customers, insurance companies and co-workers
- Listens to customer requests and completes a proper, clear explanation on the work order
- Thoroughly checks the customers' vehicles to determine all damage to the vehicle include: structural, exterior and interior damage, overall body and mechanical issues
- Calculates the estimated cost of labor and parts to repair or replace each affected item on the vehicle as well as the estimate for the salvage value of the total vehicle
- Review with the customer the cost effectiveness of repair versus replacement of parts
- Determine costs associated with repainting or other applicable customizing that may be required
- Proper completion of insurance claim forms to indicate repair or replacement cost estimates and specific recommendations
- Other duties may be assigned by management
- Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers and vendors
Benefits
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
