Collision CSR assistant

Greg Hubler Automotive•Marion, IN

4d•Onsite

About The Position

If you are looking for a full-time career with excellent advancement potential, you’ll find it all at Greg Hubler Automotive. Our pay plans sets us apart. Our benefits (medical, dental, vision) are extremely competitive and we are now offering a matching 401K and free life insurance! We offer Paid Time off, a floating holiday, and no waiting period for paid holidays. We are investing in YOU! We are looking for confident Customer service rep. to help us drive all of our Body shop business; particularly with Buick/GMC Collision Center in Marion. If you are eager to learn, results-oriented and thrive in a fun, customer focused, team environment. Our industry leading pay plan and benefits sets us apart. The career growth among our team members are what we strive for. You will control your own destiny! Our loyal customers come back to us time and time again throughout their lives; creating customers for life and repeat business cycles.

Requirements

High School Diploma or GED Equivalent
Maintain a clean driving record & valid driver’s license
Excellent communication skills
Strong organizational skills with an attention to detail
Ability to multitask
Ability to work as a team
Basic computer skills
Ability to work in a fast paced atmosphere
Passion for sales and customer satisfaction
Ability to generate and/or build a loyal client base

Responsibilities

Working all leads for repair work through the shop.
Greeting customers, Phone calls to and from customers and follow ups with the customers.
Monitoring the progress of guest vehicles in the shop and update the guest throughout the repair via email, text or phone.
Obtaining Customer signature for initial approvals and permissions
Computer entry of repair orders and invoices.
File maintenance on all customer files.
Processing payments from customers and insurance companies.
Inventory maintenance.