Collision Center Receptionist
About The Position
At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success. We maintain a high-performance workplace with exceptional customer service, fostering loyalty and growth since 1959. The Collision Center Receptionist plays a crucial role in providing excellent customer service and ensuring smooth operations at the front desk. This position involves greeting customers, handling phone inquiries, managing payments, and coordinating various administrative tasks. The ideal candidate is organized, detail-oriented, and possesses strong communication skills.
Requirements
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Proficiency in handling financial transactions and basic accounting tasks
- Ability to work in a fast-paced environment and manage multiple priorities
Nice To Haves
- Familiarity with Dealertrack or similar automotive software a plus
Responsibilities
- Front desk management
- Greet and direct customers upon arrival
- Answer and route phone calls efficiently to the appropriate departments
- Handle customer check-ins and check-outs, ensuring all necessary documentation is completed
- Collect customer payments, reconcile the cash box, and ensure accurate financial transactions
- Maintain and organize the shop schedule
- Make follow-up and reminder calls for customer appointments
- Scan and file all necessary paperwork in an organized manner
- Process vendor invoices accurately and efficiently
Benefits
- Health, dental, vision, and life insurance
- Employee assistance program
- 401(k)
- PTO accrual starting from day one of employment
- Employee discounts
- Referral bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
