COLLISION CENTER MANAGER
Elite Recruiting Services•Rio Rancho, NM
•$100,000•Onsite
About The Position
A well-established, high-volume automotive dealership group in the Albuquerque area is seeking an experienced Collision Center Manager to lead and grow its collision repair operation. This is an excellent opportunity for a proven collision industry leader who knows how to build strong teams, improve production, drive profitability, and deliver an exceptional customer experience. We are looking for a hands-on, results-driven manager who can take ownership of daily operations while maintaining high standards for quality, efficiency, safety, CSI, and financial performance.
Requirements
- Previous experience in the automotive collision repair industry
- Proven leadership and team management experience
- CCC ONE experience required
- Strong understanding of collision estimating and repair procedures
- Knowledge of insurance claims and supplement processes
- Strong understanding of collision center production and workflow
- Proven ability to improve productivity and profitability
- Excellent communication and customer service skills
- Strong organizational and problem-solving abilities
- Valid driver's license with an acceptable driving record
- Collision Center Management – 2 years preferred/required
Nice To Haves
- Previous Collision Center Manager / Body Shop Manager experience
- CDK experience
- Reynolds & Reynolds experience
- Dealership collision center experience
- Experience managing a high-volume operation
- Strong background in KPI and financial performance management
Responsibilities
- Oversee all day-to-day collision center operations
- Lead, coach, mentor, and develop collision repair staff
- Manage production schedules and workflow to maximize efficiency
- Ensure vehicles are completed accurately and on schedule
- Monitor and improve department productivity and profitability
- Review estimates, supplements, and repair orders for accuracy
- Maintain strong relationships with insurance companies, customers, vendors, and partners
- Monitor CSI and customer satisfaction results
- Track departmental KPIs, production metrics, and financial performance
- Ensure repairs follow OEM procedures, manufacturer specifications, and safety standards
- Recruit, train, motivate, and retain top collision repair talent
- Identify opportunities to improve processes, workflow, and profitability
- Maintain a professional, organized, and performance-driven environment
- Ensure compliance with all company, industry, and safety standards
Benefits
- Medical, Dental & Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off
- Employee Discounts
- Ongoing Training & Professional Development
- Career Advancement Opportunities
- Long-Term Stability with a Successful Dealer Group
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
