Collision Center Estimator

Lindquist Ford, IncBettendorf, IA
Onsite

About The Position

Lindquist Ford is seeking an experienced and motivated Collision Center Estimator to join their team. This role is crucial to the entire repair process, involving more than just writing estimates. The position requires the candidate to handle vehicle inspections, customer communication, insurance coordination, supplements, documentation, and final delivery. The ideal candidate should be organized, detail-oriented, comfortable interacting with customers and insurance companies, and capable of ensuring repairs proceed smoothly through the collision center.

Requirements

  • Collision estimating or automotive repair experience preferred
  • Strong knowledge of collision repair processes and terminology
  • Experience working with insurance companies and adjusters
  • Excellent communication and customer service skills
  • Strong attention to detail and documentation
  • Ability to stay organized and manage multiple repairs at one time
  • Comfortable working in a fast-paced environment
  • Team-oriented attitude with the ability to work closely with technicians and management
  • Estimating software experience is preferred
  • I-CAR training or certifications are a plus

Nice To Haves

  • I-CAR training or certifications

Responsibilities

  • Inspect damaged vehicles and prepare accurate, thorough collision repair estimates
  • Review repair needs and identify all visible and potential damage
  • Communicate clearly with customers throughout the repair process
  • Work directly with insurance companies and adjusters
  • Prepare, document, and follow up on supplements
  • Review insurance estimates and identify missed labor, operations, materials, and procedures
  • Research OEM repair procedures and ensure proper documentation is included in the repair plan
  • Work closely with technicians, parts personnel, and collision center management
  • Monitor repair progress and help eliminate delays
  • Maintain accurate repair order documentation, photos, notes, and customer communication
  • Assist with final repair order review to ensure all completed work and billable operations are properly documented
  • Help provide a smooth, professional customer experience from vehicle drop-off through delivery

Benefits

  • Competitive pay with performance-based incentives
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) with company match
  • Ongoing training and certification opportunities
  • A supportive, team-oriented shop environment
  • Opportunities for career growth
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