Body Shop Customer Support Specialist - Salisbury Collision

HERTRICH Family of Automobile DealershipsSalisbury, MD
$15 - $18Onsite

About The Position

Join a Growing, Fast-Paced Collision Center Team as a Collision Center Administrative Assistant! The Hertrich Family of Dealerships is looking for a Customer Support Specialist / Administrative Assistant to join our busy Collision Center in Elkton, MD. If you enjoy helping customers, staying organized, and working in a fast-moving environment-this is a great opportunity to build a stable, long-term career with one of the largest automotive groups on the Eastern Shore.

Requirements

  • Strong customer service and communication skills
  • Professional appearance and positive attitude
  • Detail-oriented, organized, and dependable
  • Self-motivated with the ability to multitask
  • Computer skills required
  • High School Diploma or GED required
  • Valid Driver's License

Nice To Haves

  • QuickBooks or similar a plus
  • Bilingual (Spanish) is a plus

Responsibilities

  • Provide friendly, professional customer service in person and over the phone
  • Support daily office operations within the collision center
  • Handle accounts payable/receivable, deposits, receipts & petty cash
  • Assist with insurance processing, data entry, and documentation
  • Maintain accurate files, reports, and records
  • Coordinate with team members to ensure smooth workflow
  • Perform additional administrative tasks as needed

Benefits

  • Medical, Dental, Vision and Life Insurance for you and your family
  • Short & Long-Term Disability Options
  • 401(k) with Employer Match
  • Paid Vacation, Holidays & Sick Time
  • Employee Vehicle Purchase Discounts
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